Part-Time Usher

Brooklyn Public Library (BPL) is a major public library system in Brooklyn, serving a diverse community. We are seeking part‑time ushers (up to 19 hours per week) to support our events at Dweck Center, Center for Brooklyn History, and the Library for Arts & Culture. Hourly pay is $17.00.

• Know and understand Dweck Center, CBH and Library for Arts and Culture policies and procedures (e.g., seating, food and beverage, behavior, restrooms, emergency exits/evacuation procedures)
• Pre‑performance/event:
  Attend occasional ushers’ meetings to discuss event details
• Assist with event set up (onstage and green‑room catering, book‑signing tables and lines, stand‑by line and other setups as required)
• Print program notes, prepare and fold programs, inserts and other event giveaways; distribute programs and fliers to audience members
• Check‑in registered patrons and manage stand‑by line while assisting with the overall capacity/headcount
• Greet patrons, answer way finding questions, and provide general information about BPL Presents programming and BPL as needed
• Assist with coat check as needed
• Assist patrons with seating and problem‑solve any seating‑related issues
• During performance/event:
  Conduct late seating as required
• Monitor physical surroundings throughout the Dweck auditorium and report any potential disturbances to BPL Presents staff and/or Public Safety
• Run Q&A mics at events and provide additional in‑house assistance as needed
• Post‑performance/event:
  Manage book‑signing lines and direct patrons to book sales tables, exits, bathrooms, and provide other way finding details as needed
• Assist with green‑room/reception area cleanup
• Clear the event space

• High school diploma or equivalent; some college preferred
• Minimum age to work is 18 years old
• Must be available to work nights and weekends, willing to stand for long periods of time and stoop, kneel or crouch to talk or hear
• Working artists and writers across all genres are welcome; prior ushering, theater and/or customer service experience a plus
• Punctual, responsive to patrons, and committed to positive audience engagement
• Ability to interact peaceably with a wide and varied public audience, guest speakers and performers, and all library staff
• Attention to detail with an ability to follow directions, multitask and problem‑solve
• Light physical demands with some lifting and/or carrying of objects weighing up to a maximum of 30 lbs

Brooklyn Public Library is an equal opportunity employer.