More jobs:
Customer Service Representative CSR
Job in
Bronx, Bonner County, Idaho, USA
Listed on 2026-09-12
Listing for:
Cottam Heating & Air Conditioning
Full Time
position Listed on 2026-09-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Future Opening:
Customer Service Representative CSR
Cottam HVAC Inc. Proudly Serving NYC & Westchester County Since 1984
Benefits- 401(k)
- Health insurance
- Paid time off
- Opportunity for advancement
- Bonus based on performance
- Vision insurance
Position:
Customer Service Representative
Compensation: $32.00 – $38.00 per hour (commensurate with experience)
Requirements:
Professional office experience and strong persuasive communication skills required. Candidates must be highly organized, capable of managing high call volumes, and proficient in scheduling multiple technicians. Previous experience in HVAC dispatching or a related trade is strongly preferred.
- Manage inbound customer service inquiries and service requests.
- Coordinate technician scheduling and dispatching.
- Maintain accurate customer records and documentation.
- Actively request and promote recommendation quotes and reviews from satisfied customers.
- Proactively promote maintenance plans for new customers and recent installations.
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