Assistant Service Advisor - Auto Park KIA

Location: Wendell

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Auto Park KIA has an outstanding opportunity for an Assistant Service Advisor to join their team and the Holman Family!

Job Duties Welcome customers and ensure they receive prompt, courteous and effective service

Interact with customers via phone or in person to determine service needs and prioritize required services

Use a consultative approach to educate customers on services and products

Serve as a liaison between technicians and customers

Provide administrative support to Service Advisors Follow up with all service customers when their assigned advisor is absent

Continue to train alongside experienced advisors to gain knowledge of skills needed to become a successful advisor

Complete and maintain all company and dealer training requirements for the advisor position

Education and/or Training:

High School Diploma or equivalent

Excellent written and verbal communication skills and ability to work within a team Valid driver’s license and a good driving record

Relevant

Work Experience:

2+ years’ experience in administrative services or related fields

Compensation: $18/hr#LI-EB1

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better.

That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts
401(k) plan with Company Match Paid Time Off (PTO)
Paid Holidays, Bereavement, and Jury Duty Benefits:

Regular Full-Time We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Temporary or Part-Time In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

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Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).Misrepresent or embellish qualifications, skills, or experience

Create false or misleading representations of identity (e.g., deepfakes…