AR Collections Specialist - Hybrid; Atlanta, GA

Must be eligible to work in the United States without the need for a work visa or residency sponsorship.

• Maintain an accurate aging report.
• Monitor accounts to identify outstanding debt.
• Investigate historical data for each debt or bill.
• Find and contact clients to ask about their overdue payments.
• Take actions to encourage timely debt payments.
• Process payments and refunds.
• Initiate collections on past due accounts.
• Manage the status of accounts and identify inconsistencies.
• Update accounts receivable database with new accounts or missed payments.
• Interact with customers and team leaders to resolve outstanding issues.
• Perform additional administrative duties as requested or assigned.
• Cash application – posting payments to client accounts.

• Experience with Workday and Microsoft Dynamics preferred.
• Ability to multi‑task and thrive in a fast‑paced environment.
• High level of accuracy and attention to detail.
• Ability to meet strict deadlines.
• Effective verbal and written communication skills.
• Demonstrated customer service orientation.
• Advanced mathematical and logical deduction skills.
• Excellent problem‑solving skills.

• A/BS in Accounting or Business.
• 2+ years of experience.

Base pay is dependent on skills, education, qualifications, professional experience, and location. Some roles are eligible for variable compensation, commission, and/or annual bonus based on individual performance and company performance.

Benefits include health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non‑exempt employees, and robust learning and development programs. Eligible employees receive reimbursement of job‑related expenses per the company policy and may receive employee perks and discounts.

One Digital is an equal‑opportunity employer. We provide equal employment opportunities to all employees and applicants for employment regardless of veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age, pregnancy, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information, or any other category protected by federal, state or local law. One Digital complies with all criminal history inquiry laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

Pursuant to local Fair Chance Ordinances, we consider qualified applications with arrest or conviction records for employment. We are committed to hiring the most qualified applicant for the position, regardless of background.