Teller - Part Time

About the Role

As the first point of contact for most clients, Tellers play a key role in delivering on Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the teller’s primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The teller also maintains and enhances client relationships, engages in meaningful conversations that uncover client needs and identify opportunities to provide bank products and services, and performs teller transactions and cash handling functions with accuracy and confidentiality.

Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer. The teller supports daily branch tasks that maintain integrity, such as double custody in balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing the credit card machine, and updating lobby rate sheets and brochures. The teller mitigates risk by ensuring safekeeping of money in the cash drawer and prompt accounting or transfer of funds.

The teller interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards. Continuous learning of Columbia Bank’s products and services is required to discuss and uncover customers’ financial needs and offer appropriate solutions. The teller supports referral goals for the branch by focusing on and identifying and referring basic bank products to the appropriate business partner.

• High School Diploma or GED, required.
• 1 year of previous banking or customer service experience, preferred.
• Bilingual preferred.
• Ability to learn and comply with all bank policies, procedures, and systems.
• Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Consistently demonstrates ability and willingness to build relationships with clients and other bank associates.

The pay range for this role is $18.00 to $20.00 per hour. The role may be eligible for performance-based incentive compensation. Competitive incentive plan and professional development opportunities are available. Benefits include comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k) retirement savings plan with employer match for qualifying contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays.

300 Kootenai Cut Off Road, Ponderay, . Ability to work fully onsite at the posted location.

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.