Part Time Teller On Site

Description

POSITION TITLE: Part Time Teller -- On Site

Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs specific assigned side-jobs and assists other Tellers with a variety of duties as required. Ensures customers are promptly and professionally served.

1. Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.

• Represents the Company in a courteous and professional manner.
• Receives deposits in person or by mail.
• Receives loan payments in person or by mail. Properly computes interest.
• Processes cash advances, travelers’ checks, cashiers’ checks, money orders, government bonds, and similar transactions.
• Disburses cash or check withdrawals in person, by telephone, or by mail.
• Processes transfers.
• Opens and closes computer terminal accounts daily. Processes assigned cash and transactions and balances at end of day.
• Receives and processes payroll deduction starts, stops, and increases.
• Verifies transactions. Monitors deposit amounts, and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.

2. Assumes responsibility for establishing and maintaining effective, professional business relations with customers.

• Ensures customers' requests and questions are promptly resolved.
• Operates online teller terminal. Provides in person, by telephone, or by mail, information that customers may authorize concerning their account status.
• Receives and processes new customer accounts and changes to existing accounts.
• Receives and processes changes of name, addresses, and other account information as needed.
• eMaintains privacy of customer account information.
• Ensures the Company's quality reputation is maintained and projected.

3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.

• Assists area personnel as required.
  
  Keeps supervisor informed of area activities and of any significant problems or concerns.
• Completes required reports and records accurately and promptly.
• Attends meetings as required.

4. Assumes responsibility for related duties as required or assigned.

• Performs drive-up teller and night drop functions as assigned.
• Cross sells Company services.
• Ensures work area is clean, secure, and well maintained.
• Performs related clerical duties as required.

• Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
• Monies are balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained.
• Good business relations exist with customers. Customers' problems or questions are courteously and promptly resolved.
• Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities.
• Required reports and records are accurate, complete, and timely.
• The Company's professional reputation is maintained and conveyed.

High school graduate or equivalent.

• Knowledge of Teller policies and procedures.
• Basic understanding of Company operations.

Abilities generally acquired on the job in 12 months.

• Good communication skills.
• Professional appearance, dress, and attitude.
• Good math skills.
• Ability to operate related computer applications…