Environmental Services Manager

Job Summary

Manages the daily operations of the housekeeping department to ensure offices, patient/guest rooms, and other specified areas are kept in a clean and orderly condition. Responsible for all departmental policies and procedures. Functions as a working manager.

• Working Manager: Provides housekeeping duties in accordance with the housekeeping job description and oversees regular shifts in all cleaning areas.
• HR Functions: Provides managerial leadership for housekeeping staff. Responsible for daily inspections of cleaning, coaching, counseling, timecard and time‑off approvals, performance reviews, disciplinary actions and hiring.
• Staffing: Ensures adequate and appropriate staffing for the department; creates the monthly work schedule, on‑call calendars, and holiday/time‑off scheduling; conducts monthly staff meetings; tracks and verifies staff participation in mandatory training and achievement of basic personal competency in the Time and Attendance system.
• Orders cleaning supplies, linens, and all other supplies for the department. Also responsible for education, deep cleaning schedules, infection control issues, scheduling shifts, and other items determined by supervisor.
• Attends all required meetings and acts as the liaison with the nursing supervisor for infection control.
• Maintains and enforces all hospital and department policies and procedures, including sewing and marking as needed.
• Participates in mandatory training on EHR and UKG (Time & Attendance) and demonstrates basic competency in the functions applicable to the role.
• Participates in the PI program: develops and reviews internal department quality monitors, tracks and reports quarterly PI findings, reports all patient quality issues to the Risk Manager, and facilitates ongoing education for staff regarding their role in the PI process.
• Has access to highly confidential information.
• Performs other duties as assigned.

• High School diploma or equivalent preferred.
• Management and experience in housekeeping preferred.
• Basic computer skills are necessary.

• Excellent communication skills; ability to listen and be empathetic.

• Must be able to maintain a standing and/or sitting position.
• Must be able to lift up to 50 pounds.
• Frequent physical activity, including walking, lifting, bending, stooping, crouching, pulling, and pushing.
• All sensory skills are required: speech, vision, touch, smell, and hearing.
• Working conditions include exposure to heat, cold, dust, and dirty conditions.
• Exposure to mechanical fumes and biological hazards. PPE is provided by the employer for those hazardous conditions.

• Medical, Dental, Vision
• Employer‑Paid Retirement
• Paid Time Off
• 457B Retirement Option