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Member Services Attendant - Summer
Job in
McCall, Valley County, Idaho, 83638, USA
Listed on 2026-06-26
Listing for:
Whitetail Club
Seasonal/Temporary
position Listed on 2026-06-26
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Member Services Summary
Our Member Services Team ensures that our members’ and their guests’ requests and need are fulfilled at the 5 Star/4 Diamond service level. Every member of the team is responsible for conveying a positive and unforgettable service experience. The team holds responsibility for recreation equipment, fitness centre/tennis pavilion and poolside service, transportation, concierge and outdoor services. A key part of every associate’s responsibilities is to serve as a Shore Lodge/Whitetail ambassador, engaging the guest and other associates at every opportunity.
StandardSpecifications
Frequent weekend and holiday work. Varied hours of operation.
What You Get To Do- Greet and welcome members to the facilities in accordance with our Forbes level of service
- Assist members with the orientation of Whitetail Club and all its facilities and amenities
- Maintain the general cleanliness of the Fish & Swim Club and Clubhouse exterior and interior, Whitetail Club Park, game rooms, workout facility and indoor tennis pavilion
- Assist members with fishing, mountain biking, Nordic skiing, sledding or other outdoor activities
- Maintain the pool, hot tub and locker rooms with towels, organise chairs, umbrellas and tables
- Maintain Whitetail Club transportation vehicles
- Perform valet parking if requested and fulfil transportation requests for members
- Assist the Marina and Guest Services when needed
- Monitor the Club amenities for cleanliness and orderliness
- Adhere to company policies, procedures and standards
- Perform other duties and responsibilities as assigned
- Be knowledgeable in Club events and programmes
- Relevant Forbes/AAA, 3/4 star/diamond service experience in a like property
- High school diploma or equivalent education
- Ability to multi‑task while providing superior customer service
- Ability to convey an exemplary level of service by communicating effectively with and receiving information from members, guests and coworkers
- Possess a clean driving record and valid driver’s licence
- General knowledge of all Microsoft Office applications
- Previous guest service experience
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