Human Resources Generalist

Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio includes hotels and resorts in Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St.

Lucia, Portugal’s Algarve, and a forthcoming resort in Sun Valley, Idaho.

The property offers 73 guest rooms and 12 single‑level penthouse residences, all with sweeping views of Idaho’s Rocky Mountains. Guests and owners will enjoy an elevated level of personalized service and an extensive amenity suite, including a 5,700‑square‑foot full‑service spa, a 1,500‑square‑foot fitness center, six treatment rooms, an indoor thermal pool, cold plunge, sauna, and steam rooms. A state‑of‑the‑art rooftop observatory and outdoor terrace bar will provide unobstructed access to the Central Idaho Dark Sky Reserve, the first designated preserve of its kind in the U.S. and one of only 12 globally.

Located at the southeast corner of Main Street and River Street East — the gateway to downtown Ketchum, Idaho — the hotel sits just minutes from Bald Mountain’s River Run base and will debut as Sun Valley’s first luxury hotel offering a first‑class luxury and for‑sale residence experience.

Support the Human Resources department through recruitment coordination, onboarding, training initiatives, employee engagement, and daily HR operations. This role serves as a key point of contact for associates and leaders while helping create a welcoming, service‑focused, and culture‑driven employee experience aligned with the standards of a luxury hospitality environment.

• Support the recruitment and onboarding process including applicant screening, determining eligibility for employment, conducting reference checks, interview coordination, and verifying paperwork for accuracy.
• Refer potential new hires to department managers when appropriate for interviews.
• Assist with coordination of all pre‑employment requirements including background checks, drug testing, employment verification, onboarding documentation, and compliance‑related processes.
• Respond to applicants and interviewed candidates within required time frames and maintain a professional and welcoming candidate experience throughout the hiring process.
• Assist with completion of appropriate paperwork for new hires, terminations, payroll action forms, and employee status changes in a timely and accurate manner.
• Coordinate and facilitate all New Hire Orientation sessions, ensuring associates receive a welcoming, engaging, and informative onboarding experience.
• Present company policies, handbook information, benefits, service expectations, and training materials to new associates with professionalism and confidence.
• Explain elements of various benefit programs to associates as needed and assist with benefit enrollment and claims processing while ensuring all policies and procedures are followed accurately and timely.
• Serve as a visible and approachable representative of the Human Resources department for all associates and leaders.
• Maintain all HR logs including new hires, terminations, transfers, turnover reports, training records, and departmental tracking reports in a timely and accurate manner.
• Notify managers of performance review deadlines, prepare payroll action forms, and track completed reviews to ensure timely completion.
• Assist the Human Resources department in maintaining accurate employee records, personnel files, and HR documentation in compliance with company standards and legal requirements.
• Ensure compliance with the Immigration Reform and Control Act and maintain confidentiality of all employee and company information.
• Assist with OSHA tracking, Workers’ Compensation claims, unemployment claims, and other HR compliance‑related responsibilities.
• Serve as the first point of contact for associates, managers, applicants, and visitors to the Human Resources office, creating a welcoming and…