Computing Services Analyst

Position Overview

This ONSITE position located in Powell, Wyoming, and installs, maintains, supports and/or repairs computer systems, hardware, and software, campus-wide or in Instructional Technology sector. Duties could include the coordinating, scheduling, and training of technicians, student employees, and interns.

• Supervises and participates in the maintenance of personal computers in multiple computer labs and on multiple campuses, which includes implementing securing procedures and planning for future equipment requirements and lab modifications or rebuilds.
• Performs advanced diagnostic analysis, troubleshooting, and resolution of computing problems, including multiple-level software conflicts.
• Researches and recommendations the procurement of hardware, software, equipment, materials, and related items from available vendors; prepares applicable specifications and requests for quotes.
• Supervises and participates in the installation, troubleshooting, and security of all desktop computing systems, including prioritizing the needs of staff, faculty, and students.
• Administers and maintains applicable computer network, which includes implementing security procedures and planning for future equipment requirements.
• Maintains system configurations and hardware and software inventories.
• Monitors software and licensing on computers and related equipment.
• Prepares, reviews, interprets, and analyzes a variety of information, data, and reports; makes recommendations based on findings.
• Provides advanced level system support to users.