Network Administrator

Network Administrator

The Network Administrator will assist with the daily administration and maintenance of the library’s network. The role includes vendor coordination, branch field visits, and construction meetings, and provides assistance to library customers and staff with data network infrastructure services.

• Implement BPL’s IT network infrastructure.
• Configure, install, and maintain network equipment such as routers, firewalls, switches, wireless APs, and other internetworking devices.
• Provide level 3 support for troubleshooting network infrastructure issues.
• Assist in supporting the Library’s Windows desktop and server systems.
• Assist in supporting the Library’s Telecommunications systems.
• Monitor network infrastructure performance and create usage reports.
• Coordinate arrangements for vendor support services.
• Recommend, maintain, and develop network security plans; analyze usage reports and review log files.
• Troubleshoot network security problems.
• Research, revise, and suggest future network technology solutions.
• Perform physical maintenance or repair on Library infrastructure devices.
• Organize, complete, and maintain technology documentation, updating relevant records, files, logs, forms, and other documentation as needed.
• Rack and mount branch and central servers as well as network devices.
• Member of the Information Technology R&D team.
• Offer training and assistance in using implemented technology as necessary.
• Accept additional responsibilities related to Infrastructure Administration as assigned by supervisors.
• Provide 24/7 accessibility to troubleshoot major network failures affecting access, telecom, security alarms, cameras, HVAC, and related systems.
• Occasionally lift and/or move up to 50 lbs.

• Bachelor’s degree in computer science or related field, or equivalent experience.
• Three years of experience configuring, maintaining, and supporting networks (desktops, servers, routers, switches, etc.).
• Technical support experience in a complex multi‑domain enterprise environment.
• Valid driver’s license (NY, CT, NJ, PA) and good driving record.
• Successful completion of network certifications or on‑the‑job training/experience.
• Technical knowledge and skills in networking architecture and design; internetworking devices such as routers, switches, access points, and firewalls;
  Microsoft Windows Server and desktop operating systems; UPS systems; troubleshooting and resolving infrastructure issues; LAN/WAN environments and network protocols; security practices and technologies.
• Familiarity with SAN, VMware, Azure, AWS, Active Directory, etc.
• Experience with network monitoring, diagnostics, and analysis tools such as Solar Winds and Plixer.

• Strong interpersonal and communication skills (oral and written).
• Excellent organizational skills and ability to manage multiple tasks and priorities.
• Ability to work independently with minimal supervision.
• Ability to read and comprehend detailed technical documentation and create instructional documentation for staff of varying technical levels.
• Problem‑solving skills: identify, analyze, and resolve problems promptly.
• Customer‑service orientation: handle difficult customer situations and respond quickly to customer needs.
• Teamwork, judgment, professionalism, and commitment to quality.

Salary range: $64,800 – $97,200.

Brooklyn Public Library is an equal opportunity employer.