Network Engineer II

Responsibilities and Duties

• Design and select medium-complexity storage, data center, network, and client/server environments to design solutions in line with industry best practice and provide a third-line point of escalation for appropriate global infrastructure solutions.
• Deliver digital solution architecture services as assigned, preparing conceptual and logical architecture diagrams to align technical direction and document future-state architectures.
• Produce multiple concepts and prototypes to design digital products/services.
• Discuss and recommend technical developments to improve the quality of the website/portal/applications software and supporting infrastructure to better meet users’ needs.
• Design and perform website/applications software tests and respond to user emails to monitor, diagnose, and correct performance issues.
• Collect business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals.
• Explore and develop a basic understanding of external developments or emerging issues and contribute to the evaluation of their potential impact on, or usefulness to, the organization.
• Implement required security measures, such as firewalls or message encryption, monitoring performance to notify security experts of any problems.
• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential.
• Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
• Contribute to the analysis of information, drafting of engineering standards and specifications, and evaluating the effectiveness of those standards within own engineering discipline to inform engineering work in the organization and/or of its suppliers, contractors, and consultants.
• Provide fault isolation and resolution for complex challenges to limit and address issues promptly.
• Conduct research using primary data sources and select information needed for the analysis of key themes and trends.
• Support and contribute to the documentation of “as is” and “to be” processes and describe the changes required to migrate to the “to be” capability to record accurately the change required.
• Participate in an on-call rotation and provide flexible response to network outages or urgent incidents to maintain operational continuity.

• Determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making.
• Design, execute and report on systems/service tests to ensure that an application functions as specified in the requirements.
• Conduct gap analysis between current and future states to identify components of the overall change strategy.
• Adopt solutions to automate and manage multiple applications and functions within an organization.
• Manage and administer wide area networks (WANs).
• Proficiently navigate and manage cloud-based infrastructure, including virtual machines, networks, storage, and services.
• Understand, deploy, and manage cloud-based infrastructure and services.
• Understand business context, needs, rules, and architecture, as well as organizational structure, cultures, capabilities, and processes to document the current state of processes and the business.
• Develop an effective change strategy based on gap analyses and enterprise readiness assessment results, including transition states and release plans.
• Apply concepts of knowledge/skill without requiring supervision; also, able to provide technical guidance when required.
• Maintain system/service and information security, integrity, compliance and continuity.
• Utilize the appropriate modeling tool(s) to diagram the requirements from data and state changes, process and process improvements, as well as use cases and user stories.
• Proficiently use and troubleshoot a wide range of IT hardware, software, and network…