Inside Commercial Sales - Twin Falls, ID

MISSION

To sell automotive service, tires, and tire-related services within commercial centers or retail centers with commercial capabilities.

• Sell inventory on hand
• Assure that the highest levels of customer service are met
• Use point of sale system to prepare work orders by describing symptoms, problems, and causes discovered
• Resolve customer concerns or complaints as they arise
• Follow pricing policies which will provide satisfactory gross margins
• Obtain approval for work authorized by the customer by obtaining signature
• Handle daily cash, credit, national account, and fleet transactions
• Meet goals and sales quotas set by supervisor
• Maintain a clean shop and customer waiting area, including restrooms to reflect the proper corporate image to the public
• Clean, restock, and update store displays daily
• Maintain proper telephone answering techniques
• Protect company assets (inventory, cash accounts, receivables, equipment and real estate).
• Embrace Purcell’s culture of safety and perform all jobs in a safe manner
• Regular attendance in accordance with assigned schedule
• Ability to perform physical requirements as listed in job description
• Other essential and non-essential duties, as assigned by management

To sell automotive service, tires, and tire-related services within commercial centers or retail centers with commercial capabilities.

• Sell inventory on hand
• Assure that the highest levels of customer service are met
• Use point of sale system to prepare work orders by describing symptoms, problems, and causes discovered
• Resolve customer concerns or complaints as they arise
• Follow pricing policies which will provide satisfactory gross margins
• Obtain approval for work authorized by the customer by obtaining signature
• Handle daily cash, credit, national account, and fleet transactions
• Meet goals and sales quotas set by supervisor
• Maintain a clean shop and customer waiting area, including restrooms to reflect the proper corporate image to the public
• Clean, restock, and update store displays daily
• Maintain proper telephone answering techniques
• Solicit new accounts
• Protect company assets (inventory, cash accounts, receivables, equipment and real estate).
• Embrace Purcell’s culture of safety and perform all jobs in a safe manner
• Regular attendance in accordance with assigned schedule
• Ability to perform physical requirements as listed in job description
• Other essential and non-essential duties, as assigned by management

• Minimum Education:
  
  Associate's Degree or Trade School
• Minimum Job-Specific
  
  Experience:
  
  3-5 years
• Management
  
  Experience:
  
  1-2 years
• Driver’s License
  
  Required:
  
  Yes
• Other Job-Specific Licenses or Certifications
  
  Required:
  
  Tire Industry Association CTS certification, vendor-provided training

• Tire Industry
  - Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
• Administration and Management
  - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Customer Service
  - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Mathematics
  - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Sales and Marketing
  - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control…