Services Specialist

Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.

The Payment Services Specialist is responsible for the end‑to‑end processing of travel, expense, and accounts payable transactions. This position ensures compliance with institutional, state, and federal guidelines while supporting internal and external stakeholders through high‑quality financial operations, auditing, and customer service.

The employee will demonstrate TSTC’s Core Values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and community members.

Collect and process invoices and expenses using ERP and expense systems. Conduct pre‑audit and post‑audit reviews for accuracy, tax compliance, and policy alignment. Monitor, reconcile, and process supplier payments, ensuring proper documentation and accounting codes.

Reconcile system reports and supplier statements. Identify and notify cardholders of delinquency or non‑compliance and track resolution. Ensure adherence to state and federal expenditure laws and internal compliance standards.

Provide support and training to cardholders and employees regarding expense and payment processes. Collaborate with departments to resolve issues.

Create and maintain reports related to pending items and unsubmitted reports.

Two years of recent experience in accounting, accounts payable, or bookkeeping.

Five years of experience in financial operations. State of Texas or higher education financial experience. Prior experience with Concur or similar travel/expense software.

Proficiency in Microsoft Office (especially Excel) and ERP systems (e.g., Workday). Strong understanding of general ledger and electronic purchasing card processes. Basic understanding of generative AI and its applications for efficiency, communication, and analysis.

Strong analytical and reconciliation skills. Knowledge of state and federal expenditure laws and compliance standards.

Excellent written and verbal communication skills. Customer service‑oriented with the ability to work cross‑functionally.

Ability to manage deadlines and priorities in a fast‑paced environment.

This job description outlines the general responsibilities and expectations of the role. It is not intended to include every task or responsibility. Additional duties may be assigned by leadership as needed.

Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

If hired, you will be required to complete the federal Employment Eligibility Verification I‑9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.

A criminal history background check will be required for the finalist(s) under consideration for this position.