Patient Account Coordinator

Overview

At Future Care, our Patient Account Coordinators ensure all necessary requirements are met so that the facility will be paid for services rendered. This Accounts Receivable / Patient Accounts role involves reviewing, inputting, processing, and coordinating billing and receivable information between the facility and the Corporate Office.

The salary mentioned above reflects the potential base pay range for this role: $55,000 – $70,000 per year
. Bonuses or other incentives are offered separately and paid pursuant to the relevant program schedule. All employment offers will consider factors such as overall experience, job-related qualifications, location, certifications/training, etc.

• Competitive salary range of $55,000 – $70,000 per year
• Excellent benefits package
• Flexible/Advance pay options
• Paid Time Off
• Tuition reimbursement
• Career growth ladder
• Employee referral bonus program
• Employee assistance program
• Matching 401(k) plan

• Perform verification of medical insurances
• Input, review, and maintain admissions data
• Conduct daily census reporting
• Complete monthly AR reviews and communicate outstanding balances with residents/RP/POA as required
• Prepare and issue collection letters, including follow-up calls as needed
• Maintain resident funds accounts in accordance with State Comar regulations
• Maintain resident information confidential by staying HIPAA compliant
• Ensure timely accurate completion and submission of all State Medicaid applications

• High school diploma preferred with evidence of college courses in accounting
• Experience with Microsoft Office Suite (Word, Excel, Outlook)
• Previous experience supporting financial teams in a long‑term healthcare facility is a plus
• Initiative and proactive; willing to take on new and challenging assignments
• Ability to multi‑task and support multiple critical functions in a changing and growing environment
• Strong observation skills and keen attention to detail, ability to audit work to identify issues and implement processes to prevent errors
• Excellent critical thinking skills with the ability to solve problems using logic and reasoning
• Ability to communicate and collaborate with other accounting team members, departments, and management

Future Care has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, pregnancy, age, religion, national origin, citizenship, marital status, sexual orientation, gender identity, gender expression, physical or mental disability, military or veteran status, or any other characteristic protected by law.

We actively promote equality of opportunity for all and welcome all applications.