Billing Specialist

We are seeking a detail-oriented and customer-focused Billing Specialist I to support our financial operations and ensure accurate billing and payment processing. This role is ideal for someone who enjoys working with data, collaborating across teams, and contributing to a mission-driven organization that values service, accuracy, and professionalism.

Billing Specialists are cross-trained in both financial and administrative functions, providing well-rounded support that helps drive agency success. You'll play an important role in maintaining financial accuracy while delivering excellent service to consumers and staff.

Department: Administration

Employment Type: Non-Exempt

Reports To: Fiscal Manager

We are seeking a detail-oriented and customer-focused Billing Specialist I to support our financial operations and ensure accurate billing and payment processing. This role is ideal for someone who enjoys working with data, collaborating across teams, and contributing to a mission-driven organization that values service, accuracy, and professionalism.

• Maintain accurate financial and billing records
• Verify payer and consumer billing information
• Enter and manage data with a high level of accuracy
• Generate reports and support financial documentation
• Assist with file management and general administrative tasks
• Provide friendly, professional, and responsive service to consumers and staff
• Collaborate with team members to meet deadlines and operational goals
• Perform additional duties as assigned to support agency needs

• High School Diploma or GED
• Strong written and verbal communication skills
• Reliable transportation
• Valid driver's license and auto insurance
• Ability to pass all required background checks
• Schedule will require working some Thursdays until 8:00 PM

• Business, accounting, or technical training
• Experience in billing, finance, or administrative roles
• Data entry and computer proficiency
• Familiarity with office equipment and standard software applications

Competitive Benefits Package (Full-time benefits; part-time benefits are prorated)

• Vacation:
  • 10 days per year (Years 1–5)
  • 15 days per year (Years 6–10)
  • 20 days per year (Years 11+)
• Sick Time (PTO): 6 days per year (up to 60-day maximum)
• 10 paid holidays annually
• Funeral leave

• 401(k) retirement plan
• Group health insurance
• Dental and vision coverage (optional)
• Company-paid basic life insurance
• Voluntary life insurance options
• Malpractice insurance
• Workers' compensation coverage

• Monthly travel and expense reimbursement
• Ongoing training and cross-functional learning opportunities
• Supportive team environment focused on growth and collaboration

• Providing respectful, culturally responsive service to all consumers
• Adapting to changing priorities while maintaining accuracy and professionalism
• Working collaboratively to foster a positive team environment
  
  Following HIPAA guidelines and mental health confidentiality requirements
• Adhering to agency policies, procedures, and best practices
• Attending required meetings and training sessions
• Accurately tracking and submitting time records

Compensation details: 16-18