Administrative Assistant

Overview

The City of Hampton is seeking an Administrative Assistant within the Community Development Department to perform a variety of clerical, technical and administrative duties in support of management. May support special projects as required. This class works under close supervision according to set procedures.

• High school diploma or successful completion of the GED; business school training or coursework in Office Administration preferred.
• Three (3) years of experience in providing support and scheduling preferably within a municipal government or other service related organization, is required.
• Requires thorough knowledge of current business practices and protocols involved in providing services and quality customer service to the public.
• The ability to take and transcribe dictation may be required. Computer skills that include proficiency in word processing, spreadsheet and presentation software are required.
• Must possess a valid driver’s license and must have and maintain a satisfactory driving record based on the City of Hampton’s criteria.
• Must successfully pass a background check related to this position prior to any offer of employment or promotion.

• Work environment requires contact with the general public, city employees, elected officials, business executives, and representatives of municipal, state, and federal government, as well as other public and private organizations.
• Must have flexibility to work non-standard work hours when needed.
• The incumbent must exercise discretion and diplomacy when dealing with customers. Strong customer service and interpersonal skills are essential.
• The incumbent may be considered “essential personnel” during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules.