DOC Lawrence CC Visitor Coordinator

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center ability

ResCen or call  for further information and to request or discuss an accommodation.

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In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials
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Position Title: Office Associate
Job Requisition : 56844
Opening Date: 06/18/2026
Closing Date: 07/02/2026 11:59 PM
Agency: Department of Corrections
Class

Title:

OFFICE ASSOCIATE - 30015
Skill Option:Keyboarding
Bilingual Option:None
Salary: Anticipated Starting Salary (Eff 7/1/26) $4,307/month; CBA Applies;
Full Range: $4,307-$5,764/month
Job Type: Salaried
Category: Full Time
County: Lawrence
Number of Vacancies: 1
Bargaining Unit Code:RC014 Clerical Employees, AFSCME
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

The Illinois Department of Corrections is seeking a detailed and energetic Visitor Coordinator. The ideal candidate will serve as the Visitor Coordinator to the Clinical Services Unit that is providing services for a growing population of individuals in custody. We encourage all qualified applicants to apply.

• Coordinates and completes tasks that allow individuals in custody to communicate with civilians.
• Receives inquiries, complaints, and questions relating to video visitation, telephone system, MP3 players and electronic messaging.
• Reviews visitor information forms (PVI) and routes them for approval.
• Prints daily video/in‑person visitation schedules and delivers them to staff.
• Serves as backup to clerical staff in Clinical Services.
• Serves as backup receptionist for Clinical services.
• Performs other duties as required or assigned within scope.

• Completion of high school and two years of office experience.
• Keyboarding skill of 45 words per minute.

• Experience creating and maintaining Excel spreadsheets or similar.
• Experience writing correspondence independently.
• Experience operating office equipment such as multi‑line phone systems, copiers, fax machines, scanners.
• Experience troubleshooting such equipment.
• Experience using Word and Outlook or similar for word processing and email.
• Experience communicating with the public…