Warehouse Associate

Location: Hampshire

At PBI-Gordon Companies, and our subsidiaries PBI-Gordon Corporation, Pegasus Laboratories, and Pet Ag, Inc, our priority is people, pets, and the places they go. As employee owners, we support each other in building our careers as well as our companies. Our foundation is rooted in integrity, innovation, partnership, and pride. Come grow with us!
 Position Summary
 The Warehouse Associate will support the outbound sales team and warehouse. Support processing sales orders by routing orders using the customer’s transportation routing websites. Prepare documentation for shipment loads using Microsoft suite. In this role, it is essential for cross-functional communication and daily operational support for customer service, production, quality, and warehouse operations.
 Compensation & Benefits
 Employee Ownership (ESOP):
Company-funded retirement contribution of ~18% of pay, plus 401(k)
 Competitive pay with bonus opportunity
 Comprehensive benefits:
Medical, Dental, Vision, Life, Disability, FSA, and Pet Insurance
 Generous paid time off, paid holidays, and parental leave
 Fitness reimbursement and tuition assistance

Essential Duties & Responsibilities
 Ensure open communication with sales, quality control, inventory control, and customer service while efficiently using emails and other communication methods.
 Coordinate with customer service for product availability and inform them of any changes in orders.
 Utilize sales order status reports to prioritize shipments and review non-shipped, reverse confirmations.
 Picking products for sales, transfers, and replenishment orders utilizing a scan gun.
 Routing sales orders for collect accounts using portals, monitoring and updating shipment loads, and updating carrier information as assigned.
 Organizing and preparing daily shipments by designated docking areas to ensure efficient loading
 Utilizing a scanning device to capture images of packing slips for relevant customers.
 Loading and unloading trucks and containers.
 Use the TMS bid board to assign carriers and create the bill of ladings.
 Prepare bills of lading for customers using D365 and organize files in folders in a shared drive.
 Maintain accurate information in the logistics calendar, scheduled deliveries, and pickups.
 Work with multiple departments to validate overages, shortages, and damages for shipments and maintain OS&D Smartsheet.
 Collaborate with multiple departments to return products, process RMA, and file freight claims to maintain claims in D365 using “All Cases” annotated in tracking notes in D365.
 All other duties may be assigned as necessary.
 Safety Responsibilities:
 Follow all company safety policies and procedures.
 Participate in required safety training.
 Report unsafe conditions, near misses, and incidents promptly.

Required Qualifications

Education:

High School or Equivalent Required.

Experience:

Minimum 1-2 years of previous clerical experience.
 Specialized knowledge: using a computer, internet, routing portals websites, routing software.
 Travel required in this position:
None
 Microsoft Office Suite - Outlook, Excel, Word, PowerPoint.
 ERP - D365 experience required.
 Ability to take ownership of responsibilities and see tasks through completion.
 Ability to work in a fast-paced environment with rapidly changing priorities.
 Excellent communication, multi-tasking, and problem-solving skills.
 Work Environment & Culture
 We offer a collaborative, employee-owned workplace where accountability, teamwork, and continuous improvement matter. Employees are encouraged to share ideas, grow their skills, and build long-term careers.
 Equal Opportunity Employer
 We are an Equal Opportunity Employer and are committed to creating an inclusive workplace for all employees.
 Ready to Apply?
 If you enjoy dependable, hands-on work and want to be part of a team that values safety, teamwork, and ownership, we’d love to hear from you.

 Apply today.
 The pay range for this role considers a wide range of factors including but not limited to: skill sets, experience and training, licensure and certifications, geographical location, and other…