Business Administrator

Job Details

Focal Pointe is seeking a motivated and detail-oriented Business Administrator to support the day-to-day administrative and operational functions of the organization. This position plays an important role in supporting compliance initiatives, fleet registration coordination, incident reporting, insurance claims administration, office operations, and cross-functional business support.

This opportunity is ideal for a recent college graduate or early-career professional looking to build experience in business operations, administration, compliance, and organizational coordination within a fast-paced and growing company. The Business Administrator will report directly to the Director of Administration.

Job Location:

Caseyville, IL 62232

Salary Range: $20.00 - $24.00 Hourly

This job primarily operates in a general office setting. This role routinely uses standard office equipment such as computers, phones, and copiers. While performing the duties of this job, the employee frequently interacts with staff and the general public in person and via telephone and email.

• This position does not have supervisory responsibilities

• Answer phones professionally and provide exceptional customer service to employees, vendors, customers, and visitors
• Greet guests and create a welcoming first impression that reflects the Focal Pointe culture and brand
• Direct calls, questions, and visitors to the appropriate departments or team members
• Assist with compliance tracking, documentation, and administrative reporting
• Coordinate fleet registration renewals, vehicle documentation, and related recordkeeping
• Support incident reporting processes and assist with insurance claim coordination and documentation
• Maintain organized electronic and physical filing systems
• Support office operations by monitoring and ordering office supplies and coordinating administrative needs
• Coordinate employee uniform ordering and related vendor communication
• Manage apparel webstore updates and support employee apparel initiatives
• Work with vendors and branch teams to support operational and administrative needs
• Assist with maintaining company records, forms, and operational documentation
• Coordinate with Branch Administrators and leadership teams across multiple locations
• Support special projects, process improvements, and company initiatives as assigned
• Exhibit professional verbal and written communication with internal and external stakeholders
• Assist with general administrative support and office coordination duties
• Travel up to 10% within the Focal Pointe territory
• Perform other duties as assigned

• Strong organizational and time management skills
• Ability to manage multiple projects and deadlines simultaneously
• Strong attention to detail and problem-solving abilities
• Excellent verbal and written communication skills
• Professional and customer-focused communication style
• Ability to work independently and collaboratively within a team environment
• Positive attitude with a willingness to learn and grow professionally
• Strong interpersonal and relationship-building skills
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook
• Ability to maintain confidentiality and professionalism

• Bachelor’s degree preferred; business administration, management, communications, human resources, operations, or related fields encouraged to apply
• Internship, administrative, customer service, operations, or office experience preferred

• Prolonged sitting:
  Ability to sit at a desk for long periods of time while using a computer, handling paperwork, or performing other office-related tasks.
• Mobility:
  Must occasionally move within the office environment, including walking to other departments or offices, retrieving supplies, and attending meetings.
• Lifting/Carrying:
  Periodically required to lift or carry items such as office supplies, files, and small packages, typically weighing up to 20 pounds.
• Manual Dexterity:
  Must have precise finger and hand movements for tasks like typing, filing, and using office equipment, including keyboards, phones, and copiers.
• Reaching/Handling…