Business Administrator

Job Details:

Job Location:

Caseyville - Caseyville, IL 62232 Salary Range: $20.00 - $24.00 Hourly

FocalPointeisseekinga motivated and detail-oriented Business Administrator to support the day-to-day administrative and operational functions of the organization. This position playsan important rolein supporting compliance initiatives, fleet registration coordination, incident reporting, insurance claims administration, office operations, and cross-functional business support.

This opportunity is ideal for a recent college graduate or early-career professional looking to build experience in business operations, administration, compliance, and organizational coordination within a fast-paced and growing company. The Business Administrator will report directly to the Director of Administration.

This position does not have supervisory responsibilities.

• Answer phones professionally and provide exceptional customer service to employees, vendors, customers, and visitors
• Greet guests and create a welcoming first impression that reflects the Focal Pointe culture and brand
• Direct calls, questions, and visitors to the appropriate departments or team members
• Assist with compliance tracking, documentation, and administrative reporting
• Coordinate fleet registration renewals, vehicle documentation, and related recordkeeping
• Support incident reporting processes and assist with insurance claim coordination and documentation
• Maintain organized electronic and physical filing systems
• Support office operations by monitoring and ordering office supplies and coordinating administrative needs
• Coordinate employee uniform ordering and related vendor communication
• Manage apparel webstore updates and support employee apparel initiatives
• Work with vendors and branch teams to support operational and administrative needs
• Assist with maintaining company records, forms, and operational documentation
• Coordinate with Branch Administrators and leadership teams across multiple locations
• Support special projects, process improvements, and company initiatives as assigned
• Exhibit professional verbal and written communication with internal and external stakeholders
• Assist with general administrative support and office coordination duties
• Travel up to 10% within the Focal Pointe territory
• Perform other duties as assigned

• Strong organizational and time management skills
• Ability to manage multiple projects and deadlines simultaneously
• Strong attention to detail and problem-solving abilities
• Excellent verbal and written communication skills
• Professional and customer-focused communication style
• Ability to work independently and collaboratively within a team environment
• Positive attitude with a willingness to learn and grow professionally
• Strong interpersonal and relationship-building skills
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook
• Ability to maintain confidentiality and professionalism

• Bachelor’s degree preferred; business administration, management, communications, human resources, operations, or related fields encouraged to apply
• Internship, administrative, customer service, operations, or office experience preferred

• Prolonged Sitting:
  Ability to sit at a desk for long periods of time while using a computer, handling paperwork, or performing other office-related tasks.
• Mobility:
  Must occasionally move within the office environment, including walking to other departments or offices, retrieving supplies, and attending meetings.
• Lifting/Carrying:
  Periodically required to lift or carry items such as office supplies, files, and small packages, typically weighing up to 20 pounds.
• Manual Dexterity:
  Must have precise finger and hand movements for tasks like typing, filing, and using office equipment, including keyboards, phones, and copiers.
• Reaching/Handling:
  Frequent reaching and handling of documents, office supplies, and other items, including bending or stretching to access cabinets or shelves.
• Visual Acuity:
  Requires the ability to read, proofread, and draft documents on a computer screen or in printed form with attention…