Agent D'accueil - MAIRIE DE Fleurbaix

Job Title

The municipality of FLEURBAIX is looking for an agent in charge of the town hall reception.

Within a team of 5 agents, the agent will be responsible for the physical and telephone reception of the residents and any type of public, will be in charge of directing the public to the different services. They will manage the general secretariat.

Responsibilities include:

• Ensuring physical and telephone reception of the public
• Welcoming, informing, and directing residents on-site and by phone
• Providing information on the organization of the municipal services
• Evaluating requests, identifying the degree of urgency, providing a first level of response, and directing to the competent services or organizations
• Recording complaints by collecting the required information: identity and contact details of the complainant, subject of the complaint, and transmitting the complaint to the competent service
• Performing secretarial tasks
• Ensuring the follow-up of received emails
• Writing letters from elected officials
• Managing the Mayor's schedule
• Ensuring mandatory postings
• Ensuring filing and archiving

Required skills and knowledge:

• Professional knowledge:
• Knowledge of the institutional environment and decision-making processes of a municipality
• Reception and secretarial techniques
• Mastery of office software (word, excel, outlook, etc.)
• General knowledge:
• Knowledge of the missions of the public service
• Great rigor and sense of organization
• Perfect ability in writing: orthography and syntax
• Discretion and confidentiality
• Sense of contact, courtesy, capacity for listening and dialogue
• Autonomy and versatility
• Calmness and self-control

Contract duration: 6 months CDD renewable

Working hours:

8:30-12:00 and 13:30-17:00, Monday to Friday

Remuneration according to the indiciary scale of the public service

Art. L332-13 of the general code of public service - Only a contractual employee can be recruited for this position because it is a replacement for an agent. The proposed contract is for a determined period, within the limit of the absence duration of the replaced agent.

Vacant as of 19/07/2026

Charged / Charged with reception, relationship, and service to the user