Development Coordinator- Peoria Zoo

Location: Keller

DUTIES:
Under the supervision of the Director of Development, the Development Coordinator is responsible for and will:

Manage donor, member, volunteer/board member, and constituent records within Raiser’s Edge, Rec Trac, and otherapplicable systems.

Process charitable gifts, pledges, memberships, sponsor ships, and related transactions while ensuring accurate record keeping.

Perform database imports, exports, audits, and routine data procedures.

Generate reports, queries, dashboards, and other records needed for development, membership, financial, and operational purposes.

Support front-line fundraising efforts by maintaining accurate donor activity records and entering contact reports and meeting notes.

Maintain filing systems, records, and departmental documentation.

Reconcile development and membership transactions and assist with record verification and audit preparation.

Perform clerical and administrative duties including data entry, report preparation, mailings, ordering supplies, and correspondence.

Coordinate meeting logistics, including scheduling, preparing meeting materials, recording minutes, and maintaining records for board, committee, and staff meetings.

Assist with preparation and distribution of board and committee meeting materials.

Prepare and distribute donor acknowledgements, tax receipts, pledge reminders, and other stewardship communications.

Assist with donor, membership, and fundraising mailings, including list preparation, mail merges, and data exports.

Assist with donor stewardship activities, including thank-you calls, correspondence, donor tours, and event support.

Serve as a point of contact for donors, members, and supporters regarding routine inquiries and stewardship matters.

Represent Peoria Zoo and Peoria Zoological Society at events and community engagements as assigned.

As the department grows, assist the Director of Development with donor cultivation, stewardship, and relationship-building activities.

Support ongoing database improvements and software implementation projects, including training, testing, process documentation, and workflow development.

Assist with the transition from Raiser's Edge 7 to Raiser's Edge NXT, including data validation, user training, process improvements, and implementation of best practices.

Provide basic technical support and troubleshooting for development-related software systems.

Collaborate with staff and vendors to identify opportunities to improve database functionality, reporting, and operational efficiency.

Follow all safety procedures that pertain to the duties performed.

Support all aspects of the Park District’s safety program.

Perform other duties as assigned.

ESSENTIAL FUNCTIONS:

Ability to manipulate computer and phone systems.

Ability to understand and complete recordkeeping and paperwork relative to job duties.

Ability to sit, type, and work at a computer for extended periods.

Ability to lift up to 25 pounds occasionally.

Must possess a valid driver's license.

Education:

Associate's Degree preferred. Equivalent combination of education and relevant experience will be considered.

Experience:

Minimum of two (2) years of experience in an office, administrative, customer service, database management,nonprofit, fundraising, or related environment preferred.

Knowledge and Ability:

Strong organizational and time management skills with the ability to manage multiple priorities.

Knowledge of office procedures and ability to operate general office equipment.

Strong attention to detail and commitment to data accuracy and confidentiality.

Good written and verbal communication skills.

Proficiency in Microsoft Office and Outlook required.

Experience with Raiser’s Edge, Blackbaud products, Rec Trac, or other CRM/database systems preferred.

Ability to learn new software systems and procedures.

Ability to work independently and collaboratively in a team environment.

Ability to maintain accurate financial, donor, membership, and constituent records.

Ability to work harmoniously with fellow employees, volunteers, donors, and the public in an enthusiastic and cooperative manner.

Ability to develop a broad-based knowledge of Peoria Zoological Society, Peoria Zoo, and Peoria Park…