Office Professional

Northwestern Illinois Association (NIA), a special education cooperative, seeks an Office Professional to support services for member school districts. This role manages phones, scheduling, student records, and documentation, and coordinates meetings and training for multidisciplinary teams. The Office Professional assists with data entry, reports, and correspondence, while supporting staff and families with timely, courteous information. The position requires strong organization, accuracy, confidentiality, and comfort working with special education terminology in a collaborative, student-centered environment.

Responsibilities

• Provide general office and administrative support to NIA programs and staff
• Answer phones, respond to inquiries, and direct families and school personnel appropriately
• Maintain student and program records with accuracy and confidentiality
• Coordinate calendars, meetings, and trainings for multidisciplinary teams
• Prepare correspondence, reports, and presentation materials
• Enter and track data in student information and cooperative systems
• Assist with basic budget tracking, purchase orders, and invoices
• Support logistics for regional services, including materials, scheduling, and communication
• Collaborate with school district staff to ensure smooth delivery of special education services
• Uphold NIA's student-centered, collaborative culture in all interactions

Required Skills

• Office administration
• Data entry and reporting
• Student information systems
• Microsoft Office Suite
• Scheduling and calendar management
• Document management
• Customer service
• Recordkeeping and filing
• Basic accounting/budget tracking
• Written and verbal communication