EVS Supervisor

EVS Supervisor

Wind Creek Hospitality is seeking an experienced EVS Supervisor to make guests feel welcome by ensuring casino and common areas are clean, comfortable and well maintained.

• Projects a positive image
• Greets all guests in corridors
• Actively coaches, mentors and develops employees
• Performs weekly audits of employee performance
• Assists with auditions, interviewing and hiring
• Generates daily assignments for employees
• Performs property inspections, documenting as required
• Checks and reports area statuses as needed
• Inventories and orders departmental supplies
• Creates work schedules; manages employee timesheet
• Acts as “Manager on duty” representing the casino in resolving guest conflict for the property
• Keeps staff informed of all pertinent information
• Liaises with other departments as operational issues arise
• Generates shift reports recording key statistics and incidents
• Limits the number of accidents and injuries by promoting job safety
• Approves or denies PTO requests
• Other duties & responsibilities as assigned

• High School diploma or GED or currently enrolled and to complete a GED within 6 months (required)
• Must be 21 years of age or older
• Associate’s Degree in Related field – required or two years of supervisory experience or one year as a Dual‑Rate Supervisor in a Wind Creek Hospitality Department or two years in the hiring position’s department (required)
• One year of experience in an EVS, custodial or housekeeping position – required
• Experience in customer relations or guest services – preferred
• Must complete computer basics training within one year
• Must successfully pass job interview, including a guest service audition
• Must complete departmental training (e.g., hard surface, carpet surface, etc.)
• Must obtain lift training certification annually
• Must have knowledge of cleaning chemicals
• Must be willing and able to work in the presence of solvents and cleaning chemicals
• Must be able to climb a ladder to perform overhead work
• Must be able to lift and maneuver a backpack vacuum of 25 pounds up to two hours
• Must be able to push or pull or maneuver a minimum of five to sixty pounds to assigned areas
• Good writing and verbal communication skills required (skills test may be administered)
• Must be able to stand and/or walk for entire shift
• Must be able to work effectively in a fast paced, high volume environment
• Must be able to operate standard office equipment – phones, computers, etc.
• Must have a valid and current State Driver’s License and an insurable driving record for driving company vehicles as required
• Willing to travel and participate in training as recommended or required
• Willing and able to work in a smoke/secondary smoke environment
• Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position

• Pay range: $22.40 – $30.38 (base pay depends on experience level and skill set)
• Voluntary full‑time benefit offerings include group medical, dental, vision, and life insurance, as well as access to a flexible spending account (FSA) option; EAP, paid time off, 401K with matching, shift differential, and discretionary quarterly bonuses to all employees