Project Manager; CRM Transformation

Project Manager – International Customer Excellence PMO (CRM Transformation)

Hybrid (Remote Monday & Friday | Onsite Tuesday–Thursday – Non-Negotiable)

12 Months contract to start (extension based on performance and business needs)

Mettawa, IL

$83-$88/HR

Orion Group is hiring for our pharmaceutical client’s International Customer Excellence PMO team supporting a high-visibility global Salesforce CRM transition within a matrixed pharmaceutical environment. This role will support planning, governance, stakeholder alignment, and change adoption efforts for a large-scale CRM implementation impacting international commercial and marketing teams. The ideal candidate brings strong PMO discipline, cross-functional coordination experience, and exposure to CRM implementation or migration initiatives.

• Support planning, coordination, and execution of the Salesforce CRM transition across international affiliates
• Assist in stakeholder alignment, project tracking, and governance reporting across multiple regions and functions
• Execute PMO activities to ensure consistent project delivery, transparency, and risk mitigation
• Partner with commercial, marketing, IT, and regional teams to facilitate communication and milestone alignment
• Support change management and training initiatives to drive user adoption and successful transition
• Assist in tracking risks, dependencies, resource needs, and performance metrics across the CRM work streams
• Prepare project status updates, dashboards, and executive-level presentations for senior leadership
• Coordinate cross-functional workshops, town halls, and governance meetings to ensure alignment and delivery progress

• Bachelor’s degree required
• Minimum 3 years’ experience managing matrixed, cross-functional, or global projects/programs (business transformation, CRM implementation, product launch, or strategic initiatives)
• Experience supporting CRM implementation or migration projects (Salesforce preferred)
• Strong written and verbal communication skills;
  English fluency required
• Ability to engage effectively with senior leadership and global stakeholders
• Familiarity with PMO methodologies, governance frameworks, and reporting tools
• Pharmaceutical industry exposure is a plus, but not required

• Project management certification (PMP or equivalent)
• Experience supporting international or global initiatives
• Understanding of data migration, user adoption strategy, and change management best practices
• Experience preparing executive‑level reporting and presentations

This position plays a critical role in enabling a successful global CRM transformation that supports commercial excellence, improved customer engagement, and scalable international growth. The PMO contractor will help ensure governance, transparency, and strong stakeholder alignment throughout the transition.

People are our business worldwide. Orion Group was founded in 1987 and is now one of the largest, independent, international recruitment companies. We have a network of 200 employees working from 24 offices, delivering a range of services – Talent Acquisition, Recruitment Outsourcing Services, Retained Search, Global Workforce Solutions, Completions & Commissioning and Materials Management – across 68 countries. As a global leader in workforce solutions, we recruit personnel across the Engineering & Technical, Office & Commercial, Scientific and Skilled Trades disciplines, for sectors including Oil & Gas, Life Science, Power & Utilities, Constructions & Infrastructure, Manufacturing and Renewables.