Immigration Consultant; Experienced

Who we are

BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There’s no denying our work is demanding, both in volume and pace, but we’re up for the challenge. We love the balance of hard work and fun – so, you’ll see us in jeans as we shatter glass ceilings and conventional stereotypes.

BAL employees feel valued, rewarded, and respected. We seek opportunities to be of service to others and our communities. We are committed to your growth and development, and want to set you up for success here at BAL and beyond.

You are looking for work that has a purpose. You aren’t afraid to roll up your sleeves and get stuff done. You learn quickly. You move fast. You embrace challenge and detail as well as creative thinking. You believe you have something unique to contribute and you aren’t afraid to raise your hand. You understand that powering human achievement is ultimately about impacting a real person.

You are looking for a place to grow and an environment where everyone has a spot and is genuinely welcome.

A bright, driven person like you and an industry‑leading powerhouse like BAL? It’s a perfect combination! We truly want to see you succeed here and become an integral part of our mission to provide an experience that makes a positive difference in people’s lives. Come be a part of something special, where you can have an impact and be valued just for being you!

In addition to competitive pay, a discretionary annual bonus, and a supportive, team‑oriented culture, we offer an outstanding benefits package that includes medical, dental, vision, disability, and life insurance, sick time, unlimited vacation, and 401(k) with company match.

The Immigration Consultant is an early‑to‑mid‑career legal delivery professional responsible for supporting high‑volume immigration casework and delivering day‑to‑day client service. Reporting to an Associate or Senior Associate, this role focuses heavily on case production, routine client communication, and developing procedural expertise across a wide range of immigration processes.

The Consultant serves as a primary point of contact for clients on standard inquiries, manages the full lifecycle of immigration filings using established workflows, and performs essential administrative tasks to ensure accuracy, compliance, and timely case progression. The role requires strong organizational skills, the ability to manage large volumes of work using reports and dashboards, and a commitment to producing precise documentation aligned with legal and firm standards.

In addition to case preparation, the Consultant supports initial assessments, gathers client information, drafts forms and supporting letters, and coordinates with government agencies on case updates, RFEs, and deadlines. They are expected to build foundational paralegal knowledge across all immigration case types, stay updated on immigration law and policy changes, and participate in training and process improvements.

Time is allocated primarily to casework and client engagement (90%), with time for ongoing learning and development (10%) as required. Success in the role is demonstrated through accuracy, compliance, professional communication, workflow management, and learning agility.

• Serves as the primary point of contact for routine client communications, ensuring timely and professional responses to inquiries and updates.
• Responsible for case production, including initiating, assessing, preparing, assembling, and filing high‑volume immigration filings using established templates, processes, and proprietary case management system.
• Performs administrative duties including scanning and filing of complex immigration petitions and supporting documentation to facilitate efficient case management.
• Maintains accurate and complete case records, ensuring data integrity and responsiveness to client and attorney requests.
• Utilizes reports and dashboards to prioritize high volumes of work effectively to meet…