Customer Service Rep; S Main St
Job in
Red Bud, Randolph County, Illinois, 62278, USA
Listed on 2026-02-19
Listing for:
Domino's Pizza
Full Time
position Listed on 2026-02-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
Location: Red Bud
Company Description
As a M Customer Service Representative (CSR), you are the first & sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism & optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's!
Job Description
Are you passionate about delivering exceptional customer service? Join our team as a Customer Service Representative at our Red Bud, United States location! We're looking for a friendly and professional individual to be the face of our company and provide outstanding support to our valued customers.
* Greet customers warmly and address their inquiries, concerns, and requests in a timely and efficient manner
* Process orders, returns, and exchanges while ensuring accuracy and adherence to company policies
* Maintain a thorough knowledge of our products and services to provide accurate information to customers
* Collaborate with team members to resolve complex customer issues and ensure customer satisfaction
* Handle customer complaints with empathy and work towards positive resolutions
* Maintain a clean and organized work environment
* Assist in various administrative tasks as needed
* Adapt to changing priorities and handle multiple tasks simultaneously in a fast-paced setting
* Participate in ongoing training and development programs to enhance customer service skills
Qualifications
* Excellent verbal and written communication skills
* Strong interpersonal skills with a friendly and approachable demeanor
* Ability to remain calm and professional in high-pressure situations
* Proven multitasking abilities and efficient time management skills
* Problem-solving skills with a customer-focused approach
* Basic computer skills, including proficiency in data entry and use of customer service software
* Attention to detail and accuracy in all tasks
* Flexibility to work various shifts, including evenings and weekends
* High school diploma or equivalent
* Previous customer service experience preferred, but not required
* Ability to stand for extended periods and lift up to 25 pounds occasionally
Additional Information
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