More jobs:
Call Center Customer Service Representative
Job in
Vandalia, Fayette County, Illinois, 62471, USA
Listed on 2026-06-03
Listing for:
Hornet Staffing, Inc, a GEE Group company
Full Time
position Listed on 2026-06-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Job Overview
Job Title: Customer Service and Operations Coordinator
Work Location: 2090 Wagner St, Vandalia, IL 62471 (Onsite)
Shift: Monday to Friday, 8 AM - 4:30 PM (No nights or weekends)
Duration: Full time
Compensation: $19-20/hr to start
Job Description & ResponsibilitiesSummary:
The Customer Service Coordinator will interact with both external and internal customers to process orders and answer/resolve inquiries about processing orders, products, and services in a fast-paced distribution environment.
- 1-2 years of office and customer support experience and strong computer skills
- GED/HS diploma required, pass background check and drug screen
Responsibilities:
- Maintain positive and professional relationships with customers and all internal staff
- Process customer orders according to their specific requirements and the established company policies
- Handle in house questions or issues between Customer Service and all other functional areas
- Receive customer concerns to resolve or communicate to other appropriate areas for resolution
- Appropriately record details of customer transactions or interactions
- Observe utmost confidentiality in all interactions with manager, peers and customers
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