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Hotel Front Desk: Guest Experience Concierge
Job in
Metropolis, Massac County, Illinois, 62960, USA
Listed on 2026-06-20
Listing for:
Caesars Entertainment
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Caesars Entertainment is seeking a Front Desk Agent in Metropolis, Illinois. The role involves welcoming guests and ensuring satisfaction with hotel service. Responsibilities include managing check-in/check-out, resolving customer issues, and maintaining courteous communication with guests.
The ideal candidate will have a high school diploma, superior customer service skills, and the ability to work a flexible schedule, including nights and weekends. Strong interpersonal skills and proficiency in Microsoft Office are preferred.
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