Customer Service Rep; IL

Customer Service Rep

Domino's Pizza in Maryville, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team. In this role, you'll be the face of our organization, ensuring our customers have a great experience with every interaction.

Responsibilities include:

• Answering incoming phone calls and taking customer orders accurately and efficiently
• Preparing and making pizzas according to company standards and customer specifications
• Processing cash and credit card transactions with precision
• Providing exceptional customer service, addressing inquiries and resolving issues promptly
• Maintaining a clean and organized work environment
• Collaborating with team members to ensure smooth operations during busy periods
• Handling various tasks as needed, including lifting items up to 25 lbs.

Qualifications:

• Strong communication skills with the ability to interact professionally with customers and team members
• Flexibility to work various shifts, including weekends and holidays
• Ability to follow directions and adhere to company policies and procedures
• Basic math skills for handling cash transactions and order calculations
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Team player mentality with a positive attitude and friendly demeanor
• Ability to thrive in a fast-paced environment and multitask effectively
• Previous customer service experience is preferred but not required
• Food handling experience is a plus

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling.

Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.