Customer Service Representative - State Farm Agent Team Member

As a customer service representative with Joanna Kierys State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.

• Hourly pay plus bonus (start range $20 to $25 an hour)
• 401(k)
• 401(k) matching
• Profit sharing (3% to 15% of annual pay after 1 year of successful employment)
• Bonus based on performance
• Dental insurance
• Health/Dental benefits
• Health insurance
• Flexible schedule
• Free food & snacks
• Team lunches & dinners
• Team member Birthday & Anniversary celebration
• Training & development
• Valuable career‑building experience
• Opportunity for advancement
• Growth potential within my office
• Paid time off (vacation and personal/sick days)

• Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

• Excellent communication skills to assist customers and coordinate with other agency team members.
• Polish or Ukrainian speaking team member preferred.