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Bilingual Customer Service Specialist; On-Site
Job in
Virginia, Cass County, Illinois, 62691, USA
Listed on 2026-07-23
Listing for:
CASSCOMM
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep -
Language/Bilingual
Bilingual
Job Description & How to Apply Below
Location: Virginia
CASSCOMM in Virginia, IL seeks a Bilingual Customer Service Representative for on-site duties. You will assist customers in English and another language (e.g., Spanish) by phone, email, and in person, addressing questions about cable, internet, and phone services while maintaining a friendly, professional demeanor.
Daily tasks include processing payments, updating accounts, troubleshooting basic issues, coordinating with technical and billing teams, explaining service options, promoting suitable
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