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LATAM Customer Support Specialist (Spanish​/Portuguese

Job in Cuba, Fulton County, Illinois, 61427, USA
Listing for: Timo
Full Time position
Listed on 2026-08-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 38000 - 60000 USD Yearly USD 38000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: LATAM Customer Support Specialist (Spanish/Portuguese)
Location: Cuba

Timo is seeking a customer service professional to support LATAM users in Portuguese and Spanish. You will respond to inquiries, assist with registrations and account issues, and coordinate with operations, risk, and tech teams to resolve problems promptly.

You will handle VIP and high-value user care to boost customer satisfaction and retention, collect feedback, and refine knowledge base while abiding by shift rotations including nights and weekends.

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