Customer Service Representative - 2nd Shift

Customer Service Representative - 2nd Shift Hours

Days/

Hours:

Mon, Tues, Wed, Thurs: 11:30AM - 8:00PM
Saturdays: 8:00AM - 5:00PM
Days Off Work:
Sun and Fri

North Shore Care Supply, a fast‑growing medical supply company in Libertyville/Green Oaks, is seeking to add a new Customer Service Rep to our team. We’re looking for versatile candidates skilled at assisting customers over the phone as well as entering orders into computer. Responsibilities include direct customer phone, e‑mail, and Live Chat support, order entry, and other general duties as assigned.

• A positive attitude and strong communication and computer skills.
• Detail oriented, convey trust and confidence on the phone, and a good listener to better understand customer needs.
• Thriving in a fast‑paced, team environment, and willing to assist others in any aspect of company operations.
• Strict requirements for top‑notch general PC/Windows skills (including Word and advanced Excel), internet skills, and typing of at least 60 wpm.
• Previous experience with medical billing, inside sales and college education desired but not required.
• Previous experience with databases (Access, SQL) and bilingual Spanish/English strongly preferred.
• Must be able to work days/hours listed above.

North Shore Care Supply offers a competitive salary and benefits package, including medical, dental and vision, healthcare and dependent care flexible spending accounts, company‑paid life, short and long term disability, 401(k) plan with great company match, and generous paid time off policies.

Please submit your resume, cover letter, and salary requirements on our Careers page at  No phone calls please. Only local candidates with unrestricted authorization to work in the U.S. will be considered. An Equal Opportunity Employer.