Education Consultant, Students; Administrative Executive​/Senior Administrative Executive

Education Consultant

The Marketing, Recruitment, Admissions and Communications (MRAC) Department is seeking an Education Consultant to join the Future Students team for Malaysia domestic student recruitment. As the first point of contact for prospective students and their parents, the Education Consultant plays a pivotal role in shaping positive student experiences and driving enrolment success. This role also actively engages and supports secondary/high school counsellors and partner education agents in Malaysia (both West and East Malaysia).

Key Duties and Responsibilities

All HWUM staff endeavours will embody our shared values of:
Inspire, Collaborate, Belong, and Celebrate.

Please note that this job description is not exhaustive, and the role holder may be required to undertake other relevant duties commensurate with the grading of the post and its general responsibilities. Activities may be subject to amendment over time as the role develops and/or priorities and requirements evolve.

Person Specification

This section details the attributes e.g. skills, knowledge/qualifications and competencies which are required in order to undertake the full remit of the role.

Essential

• Bachelor degree in Communication, Psychology, Business, Marketing or relevant professional qualifications
• Minimum 3-5 years working experience in sales or recruitment in Education industry
• People oriented with strong interpersonal skills - interested in networking and relationship building
• Good written and verbal communication skills
• Proactive with integrity and creative at work
• Strong work ethics and highly self-motivated with a focus on achieving results
• Experience in domestic student recruitment
• Knowledge of schools and education agent engagement
• Good in CRM and a suite of Microsoft Office applications
• Team player and work well with people from diverse background
• The role required to work and travel on selected weekends/public holidays and outside of standard working hours during weekdays.

Desirable

• Strong written and spoken communication skills in English and Bahasa Malaysia; additional languages such as Mandarin are an advantage.
• Understand the University's Recruitment cycle.
• Experience working in Malaysia or Foreign institution or education agency

Essential Criteria – these are attributes without which a candidate would not be able to undertake the full remit of the role. Applicants who do not clearly demonstrate in their application that they possess the essential requirements will normally be eliminated at the short-listing stage.

Desirable Criteria – these are attributes which would be useful for the candidate to hold. When shortlisting, these criteria will be considered when more than one applicant meets the essential criteria.

Applications should be submitted to Careers system.

Applications must be submitted by 2 August 2026. If you are not contacted by the selection committee by 7 August 2026 then please assume that on this occasion your application has been unsuccessful.

The University is committed to equality of opportunity.