Assistant Director

Position Summary:

Under the direction of the Library Director, the Assistant Director is responsible for ensuring efficient, customer-focused daily library operations. This position provides leadership on system-wide projects and oversees operations in the absence of the Library Director. The Assistant Director addresses patron concerns and emergencies professionally to maintain a safe, welcoming, and productive environment for both staff and the public.

• Communicates regularly with the Library Director regarding daily operational goals.
• Interprets and applies Library Board–approved policies in managing library operations.
• Assists with drafting policies and establishing library goals and objectives.
• Assists with preparation for Library Board meetings.
• Attends meetings and participates in continuing education related to library management.
• Oversees daily operations in the absence of the Library Director.
• Assists with interviewing, hiring, training, evaluating, coaching, and scheduling library employees.
• Fills in at public service desks as needed due to staff absences.
• Processes payroll in coordination with the Library Director.
• Promotes teamwork and maintains positive staff relationships.

• Provides friendly, courteous, and accurate service to all library users.
• Serves as intermediary for patron concerns, interpreting library policies and resolving conflicts.
• Instructs and assists patrons in the use of electronic resources, including the online catalog.
• Maintains neat and organized public spaces, including desks, counters, shelves, tables, and visible work areas.

• Develops, maintains, and promotes the circulating collection to meet community needs and interests with the Library Director.
• Weeds materials as necessary to ensure a current and well-maintained collection.
• Evaluates community use of library services to inform collection and service improvements.

• Monitors library expenditures and expedites bill payment.
• Prepares reports and maintains statistics for annual library reporting.

• Builds community outreach initiatives.
• Oversees library programming in partnership with the Bookmobile under the supervision of the Library Director.

• Knowledge of library practices, procedures, and technologies.
• Proficiency in Microsoft Office and similar software applications.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Ability to exercise sound judgment and discretion with patrons and staff.
• Ability to conduct effective patron interviews.
• Ability to manage multiple and simultaneous responsibilities.
• Strong interpersonal and team-building skills.
• Effective oral and written communication skills.
• Accurate keyboarding and internet navigation skills.
• Ability to bend, stoop, lift, and carry items up to twenty (20) pounds.

• Bachelor’s degree with prior library experience demonstrating progressive responsibility.
• Minimum of one (1) year supervisory experience.
• Availability to work day, evening, and weekend hours.
• Reliable access to transportation.

• $60,000 to $70,000 depending on qualifications and experience.
• Benefits: IMRF participation, health insurance, paid leave, holidays, and other benefits per library policy.

Markham Public Library, Cook County