Energy Service Technician - Prairieland FS - Riverton, IL

Location: Riverton

At Prairieland FS, you have the opportunity to make an immediate impact. Working with the industry's top professionals, you'll develop new expertise through varied job experiences and company-sponsored training programs. And you'll be recognized and rewarded for your contributions. Plus, FS believes in attracting and retaining diverse talent. You can contribute your unique experiences and background to build a community that fosters mutual respect and meaningful relationships.

PAY RANGE: $45,000 - $60,000 / year

Compensation is determined based on your experience and qualifications.

In addition to base pay, you may be eligible for overtime, commission, performance-based increases, and bonuses.

REPORTS TO:

Energy Service Manager STATUS:
Exempt

PURPOSE AND SUMMARY STATEMENT

Under the direction of the Energy Service Manager, the energy service technician accomplishes the training required to gain the knowledge and skills to perform all services safely and to provide excellent customer service. The Energy Service Technician will also serve as part-time delivery for refined fuels, propane, and lubricants in a safe, efficient, and timely manner.

ESSENTIAL JOB FUNCTIONS

* Performs service related to propane and refined fuel installations. All propane systems should follow the Propane Policy Manual.

* Prepares and maintains records in accordance with regulations and company procedures. Documents all work performed on all equipment. Obtains customer signatures on all work orders and receipts for pickup or delivery when required.

* Drives truck to deliver Propane & Refined fuel to customers' homes or places of business.

* Replaces outdated propane regulators at customers' homes or places of business.

* Collects accounts from customers and records transactions on customer sales.

* Every employee in the Energy Department is in Sales. Each employee should be willing to make calls to prospective customers to solicit new business and be able to speak to customers regarding contracts, fill-ups, and other marketing programs.

* Handles complaints promptly.

* Completes regular activity reports.

* Maintains company equipment according to company standards and performs routine maintenance on the equipment.

* Adheres to the uniform policy and maintains the appropriate professional image.

OTHER JOB FUNCTIONS

* Follows GROWMARK's Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA, and DOT policies and procedures as they apply.

* Follows Environmental Health and Safety, OSHA, and DOT policies and procedures as they apply.

* Responsible for maintaining the assigned vehicle according to company standards.

* Responsible for maintaining company equipment according to company standards.

* Comply with the uniform policy and uphold a professional appearance.

* Performs all other duties as assigned.

REQUIREMENTS

Education and Experience

* High school diploma or equivalent; technical diploma or equivalent certification in energy systems or a related field preferred.

* Proficiency in MS Office Suite (Word, Excel, and PowerPoint).

* Knowledge of propane, fuel, and energy systems is an advantage.

* Strong mechanical aptitude and troubleshooting skills.

Functional Competencies

* Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines.

* Excellent verbal and written communication skills, with a professional demeanor.

* High attention to detail and accuracy in all tasks.

* Ability to work effectively as part of a team and collaborate with teammates at all levels.

* Ability to identify and address issues in a proactive manner.

* Strong customer service skills, with the ability to interact professionally with customers and teammates.

* High level of integrity and ability to handle confidential information.

Core Competencies

Demonstrated core competencies, including business knowledge, collaboration, communication, customer focus, decision-making, and skill development.

Other Requirements

* Obtain a valid CDL (Commercial Driver's License) with required endorsements (e.g., Haz Mat, Tanker) within six months of employment and maintain a clean driving record.

* Must be able to obtain, within…