Quality Engineer

Overview

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Manufacturing

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don t just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

The Mapleton Foundry is one of the largest in the United States and home to the largest core making machine in the world! Working at the foundry is hard work that demands focus and safety, quality, and commitment to helping our customers build a better world.

As a Quality Engineer you will have the primary purpose of conducting investigations and analysis which contribute to the development and implementation of methods, procedures, and equipment that ensure quality standards for parts and prime products. This role serves as the primary quality interface with customers, acting as the main point of contact for customer-related quality matters. The Quality Engineer will provide technical support for foundry products by leading quality development and certification of processes, cost reductions, production quality problems resolution, and warranty reduction.

• Prepare and present quality data, analysis, and corrective action reports to customers in a clear, professional, and technically accurate manner.
• Lead customer quality issue resolution, including investigation, root cause analysis, corrective and preventive actions, and timely communication of findings and containment plans.
• Monitor customer quality performance metrics and proactively identify opportunities to improve customer satisfaction and reduce quality-related risks.
• Implement the Idea Generation Process and Corrective and Preventive Action processes by clarifying and verifying all ideas with related persons and spot check, explain the validation reasons, and encourage to make contributions to achieve zero defect in operations.
• Coordinate with engineering personnel on matters regarding Concurrent Product and Process Development, New Product Introduction, prove design to production, engineering changes and deviations, supplier designs, specification approvals, and meeting cost reduction goals.
• Proactively develop quality related control methodologies and systems.
• Support 5S/Lean Manufacturing/Class A and SAP and on-going support, to help area owners set up goals and integrate 5S/Lean Manufacturing practices with internal Quality Certification system through standardization and documentation.

• Quality Management:
  Extensive experience using quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
• Root Cause Analysis (RCA):
  Extensive knowledge of the concepts, principles, and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.
• Collaborating:
  Working knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
• Problem Solving:
  Working knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Accuracy and Attention to…