Rental Power Technical Trainer

Location: Mossville

** Career Area:*
* Sales

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* Job Description:

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* ** Your Work Shapes the World at Caterpillar Inc.*
* When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

** About EPD:*
* Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands.

We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

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* Job Summary:

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* Caterpillar's Electric Power Division is seeking a Rental Power Technical Trainer to lead the development and delivery of technical training across the global dealer network. This role is critical to enabling rental power growth by building technical capability on both Caterpillar and non-Caterpillar solutions. The Technical Trainer serves as a subject matter expert, partnering with internal teams and external suppliers to design and implement training programs that support go-to-market execution, new product introduction (NPI), and dealer readiness.

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* What you will do:

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* + Develop and deliver technical training programs for dealer and internal teams focused on rental power applications, including generators, energy storage, hybrid systems, and supporting technologies.

+ Lead training strategy and execution for both Caterpillar and non-Caterpillar products, ensuring alignment with rental fleet growth and emerging solutions.

+ Partner with external suppliers and internal product teams to create and deploy training content tied to new product introductions and strategic initiatives.

+ Enable dealer sales and operations teams through applied training on product application, system integration, safety, and jobsite efficiency.

+ Support go-to-market efforts by providing technical expertise at key customer engagements, demos, and deployments.

+ Assess dealer capability and performance, identifying gaps and opportunities to improve utilization, application effectiveness, and customer outcomes.

+ Standardize and scale training delivery using modern learning tools, digital platforms, and repeatable playbooks.

** What you will have:*
* ** Customer Focus:
** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Level Expert:

- Champions, models and directs an organization's commitment to externally focused decision-making tied to customer business needs and satisfaction.

- Provides customer focused vision, strategy and leadership that exceeds customer expectations.

- Persuasively articulates the link between customer focus and enhanced business success to stakeholders.

- Teaches others to foster customer relationships based on mutual understanding, respect, trust and 'business partnering'.

- Develops 'best practices' to create, evaluate and enhance customer loyalty that are sought by others within and outside the organization.

- Consults with senior executives regarding critical success factors and details to being a customer focused organization.

** Products and Services:
** Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.

Level Extensive

Experience:

- Oversees development activities for multiple products or product lines.

- Advises colleagues on implementation and operational considerations.

- Coaches others on key factors that differentiate offerings from that of competition.

- Develops procedures for product planning, development, and delivery cycles.

- Promotes understanding of multiple product and service groups and their interdependencies.

- Monitors regulatory and environmental issues and considerations.

** Effective Communications:
** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Extensive

Experience:

- Reviews others' writing or presentations and provides feedback and…