Recreation Aide; Comm Rec

Overview

This position is assigned to the NAF Fleet and Family Readiness Programs, Naval Station Great Lakes. Performs a variety of duties to support the Recreation Program; may include MWR special events, MWR information/resources, command events, visiting ships/fleet support, community events, trips/tours/outings, party/picnic rental equipment, resale tickets, Library, Liberty, leisure skill classes, outdoor recreation or similar MWR recreational services.

• Performs assigned duties and provides necessary services to authorized patrons, including general information and support of recreation and fitness programs.
• Provides information concerning facilities and operation.
• Ensures adherence to regulations, safety and security procedures.
• Assists in maintaining routine reports and/or performs clerical, custodial and/or general maintenance duties.
• Performs functions in support of recreation and fitness program delivery, including inventory control, equipment inspection, restocking, POS system operation and cash handling.
• Operates a cash register, POS system, processes transactions including equipment loan, rentals, resale, and program registration; receives payments and makes change.
• Greets patrons, answers the telephone, takes messages, handles customer requests, and makes referrals to appropriate staff.
• Adheres to NAVMED P-5010 sanitation requirements.
• Provides support for recreation event setup and breakdown.

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL
  -compliant driver's license or another acceptable form of identification to access CNRMA Installations.
• Must be able to obtain Emergency First Responder or CPR certification, Food Handlers and C.A.R.E training, within the first 90 days of employment.
• Must be able to work rotating shifts of days, evenings, and weekends.

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

• Basic reading comprehension to adhere to published rules, regulations, standard operating procedures, checklists, and other guides.
• Basic custodial tasks, e.g. sweeping, mopping, vacuuming, wiping, dusting, etc.
• Basic computer operations and keyboarding skills to include operation of point of sale systems as well as desktop computers.
• Basic arithmetic calculations (addition, subtraction, multiplication, and division).
• Basic customer service delivery methods to identify customer needs, deliver expected service, and/or resolve routine customer issues.
• Basic understanding of elements of the Morale, Welfare and Recreation department to answer customer questions and/or refer them to the appropriate activity.

This position does not have a positive education requirement.

• Salary is dependent on experience and/or education.
• Executive Order 12564 requires a Federal workplace free of illegal drugs. All Federal employees are required to remain drug free. The Drug-Free Federal Workplace policy is enforced.
• Some positions have special requirements. Selection may be tentative pending completion of requirements, including proof of education, medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check.
• Occupants must maintain privacy of official work information and demonstrate high ethical conduct.
• Candidates should be committed to improving the efficiency of the Federal government and upholding the rule of law and the United States Constitution.

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