Manager Credit and Collections

Manager Credit and Collections

Join the industry leader in innovative and environmentally responsible waste and recycling solutions. LRS delivers exceptional service and value through a relentless commitment to customer satisfaction and environmental stewardship. We are excited to hire candidates who align with our vision to become the safest, most innovative waste recycler in the world.

• Lead, mentor, and develop a high‑performing credit and collections team, ensuring operational excellence and professional growth.
• Develop, implement, and refine credit and collections policies, procedures, and strategies to optimize cash flow and reduce bad debt.
• Set clear performance expectations, track KPIs, and drive accountability within the team.
• Foster a collaborative team culture that prioritizes efficiency, customer service, and continuous improvement.
• Partner with sales, finance, and operations teams to drive customer‑focused credit and collections strategies.
• Maintain strong relationships with key customers to facilitate timely collections and dispute resolution.
• Communicate credit decisions, collection efforts, and account status updates effectively to senior leadership with data‑driven insights.
• Act as an escalation point for complex customer accounts and issues, providing resolutions and negotiating payment plans when necessary.
• Leverage technology and automation tools to enhance collections efficiency and credit risk management.
• Monitor and analyze key financial metrics, including DSO (Days Sales Outstanding) and collection rates, to identify trends and improvement opportunities.
• Drive continuous process improvements, including system upgrades, workflow enhancements, and reporting optimizations.
• Ensure compliance with Mechanics Lien Laws across multiple states to protect company interests.
• Manage all other duties as assigned.

• 5+ years of credit and collections management experience, including leadership of large teams and high‑volume customer portfolios.
• Strong proficiency in credit and collections software, ERP systems, order‑to‑cash tools, data analytics tools, and Microsoft Office suite (particularly Excel and PowerPoint).
• Exceptional communication, negotiation, problem‑solving, and time‑management skills; ability to interact effectively at all levels of the organization and present strategies and progress to leadership.
• Experience managing KPIs related to credit risk, collections efficiency, and overall financial performance.
• National Association of Credit Management or similar license, certification, or designation preferred.
• Experience in waste management, construction, or related industries preferred.
• Knowledge of Mechanics Lien Laws across multiple states.
• Fluent in Spanish is a plus.

• Bachelor’s degree in finance, accounting, business administration, or related field preferred.

• Prolonged periods of sitting at a desk and working on a computer.
• Frequent use of hands and fingers to handle, control, or feel objects, tools, or controls.
• Regularly required to talk and hear, both in person and by phone or web meetings.
• Occasionally required to stand, walk, and reach with hands and arms.
• Ability to read and interpret data on a computer screen or printed documents.
• Work is performed in a typical office environment with moderate noise levels, in a climate‑controlled environment with heating and air conditioning.
• Potential for remote work or hybrid work arrangement.

Some regional travel required (approximately 5% of the time) to LRS locations.

Estimated range: $100,000 – $125,000 per year.