Assistant Collection Specialist

Overview

At KeHE, we’re obsessed with creating solutions, unboxing potential, and serving others – and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we’re committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you’ll be embarking on a career that’s moving forward. When you join KeHE, you’re becoming part of a team that is a force for good.

• Reporting to the Accounts Receivable Manager, the Assistant Collection Specialist plays a key role in supporting the daily operations of the Collections team. This position provides essential administrative and analytical support to our AR team, ensuring efficient processes and consistent alignment with the Company’s Mission and Values.
• DUTIES, TASKS AND RESPONSIBILITIES:
  • Update customer credit limits and payment terms.
  • Set up new customer accounts across software platforms.
  • Maintain customer banking information and payment method changes.
  • Assist in preparing demand letters and coordinating accounts placed with collection agencies.
  • Retrieve credit agency reports to support credit limit evaluations.
  • Obtain proof of delivery (POD) and bills of lading to support customer account reconciliations.
  • Perform ad hoc tasks, reporting, and special projects as assigned.
  • Other duties and projects as assigned.

• Technical aptitude for working with various financial systems (e.g., Workday) software preferred.
• Knowledge of general accounting principles is helpful.
• Experience with customer service, transportation systems, bills of ladings, proof of deliveries, shortages, damages, and deduction resolution a plus.
• Knowledge of collections procedures, policies, and standards.
• Excellent problem-solving and analytical skills; resourceful, organized and detail oriented.
• Strong written and verbal communication skills with a high standard of grammar and professionalism.
• Ability to manage multiple tasks in a fast-paced environment with a high level of energy and adaptability.
• Ability to collaborate and contribute positively within a team environment; is professional, tactful, mature and flexible.

• Education and Experience:
  • High School diploma or general education degree (GED) required.
  • Minimum of 1-year of work experience required, work experience in collections or finance a plus.
  • Basic data entry/10-key skills.
  • Proficient with Microsoft Office with a high degree of focus in EXCEL.
  • Technical aptitude for working with various financial systems (e.g., AS400, J.D. Edwards) and software preferred.
  • Knowledge of general accounting principles is helpful.
• Physical Requirements:
  • These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.

KeHE Distributors provides equal employment opportunities to all employees and applicants for employment and prohibits all forms of discrimination and harassment on the basis of race, color, religion or faith, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training as well as the administration of all Human Resources and Talent Acquisition processes.