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Insurance Member Service Rep

Job in Pontoon Beach, Madison County, Illinois, USA
Listing for: Revity Credit Union
Full Time position
Listed on 2026-02-12
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst
  • Insurance
    Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 21.36 USD Hourly USD 21.36 HOUR
Job Description & How to Apply Below
Location: Pontoon Beach

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Insurance Member Service Rep

Full Time Pontoon Beach, IL, US

6 days ago Requisition

Salary Range: $21.36 To $21.36 Hourly

Ready for a new career? Let us help you develop the skills you need for a successful career in the credit union industry

Credit unions are not-for-profit organizations that exist to serve their members. Like banks, credit unions accept deposits, make loans and provide a wide array of other financial services. But as a member-owned and cooperative institution, any profits made by credit unions are returned back to members in the form of reduced fees, higher savings rates and lower loan rates.

At Revity Credit Union, we live by the credit union philosophy of “people helping people” and believe that you, as an employee of Revity, have the power to change lives. We will give you the knowledge and skills you need to help our members make wise financial decisions. All you need is a willingness to learn and a desire to help others.

As a full time employee of the credit union, you are eligible for medical insurance; 100% credit union paid dental and vision insurance; long term and short term disability insurance at no cost to you; free life insurance and accidental death and dismemberment insurance; and a generous match on the 401(k) plan.

Starting Rate of Pay: $21.36

Role

Preserve the Credit Union's assets by assisting the Member Solutions Manager and the Assistant Member Solutions Manager in all insurance and title related duties.

Duties and Responsibilities
  • Receive and review updated insurance coverage on loans with cancelled insurance.
  • Correspond with members and insurance companies to obtain proof of insurance with credit union requirements.
  • Process CPI bi-weekly billings and weekly refunds.
  • Process claims for total loss, repossession, and ESA claims. Process loan product refunds.
  • Process incoming mail with regard to insurance and titles.
  • Cross Train for the Title SMSR.
  • Perform other related duties as assigned.
Skills
  • 2 - 5 years of similar or related experience
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