Financial Services Representative; Part Time

Position: Financial Services Representative (Part Time)
Location: Benton

Financial Services Representative (Part Time) page is loaded## Financial Services Representative (Part Time) locations:
Benton, IL, United Statestime type:
Part time posted on:
Posted Todayjob requisition :
R17966

World Finance, a five-time winner of the Top Workplaces USA award and Newsweek’s America's Greatest Workplaces for Parents & Families in 2025, helps customers meet their financial needs and unlock their financial good.  We’re seeking an Overstaff Financial Services Representative to join our dynamic team and support multiple branches as needed. In this role, you’ll step in where you’re most needed, providing exceptional service, building relationships with customers, and helping them achieve their financial goals.

As an Overstaff FSR, you’re a flexible problem-solver, a trusted team player, and the welcoming face of World Finance wherever you go.### The
** Financial Services Representative (FSR)** (Part Time) provides critical onsite support to multiple branch locations within an assigned region. This position assists Branch Managers in maintaining smooth operations, delivering exceptional customer service, and ensuring branches meet growth goals. The Overstaff FSR steps in where needed to uphold company standards, provide seamless customer experiences, and strengthen branch performance.
** Hourly Pay:** $15 - $18
*
* What You’ll Do:

*** Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
* Guide customers toward upward credit mobility through responsible financial choices.
* Deliver top-tier customer service by assisting with questions, concerns, and available products.
* Process and prepare loan applications, documents, and renewals accurately.
* Take and process customer payments.
* Prepare and execute loan closings on current and renewal loans.
* Balance assigned cash drawer daily and ensure all transactions are accurate.
* Complete daily branch bank deposits and, as needed, transport funds to and from the bank.
* Maintain strong customer relationships and represent the company’s values in every branch supported.
* Collaborate with Branch Managers and team members to meet performance goals.
* Other duties include but are not limited to:  + Calling approved and unmade applications to close loans daily.  + Supporting tax services and helping build tax clientele.  + Sending complete and accurate credit denial letters within 30 days from the date of application.  + Paying branch expenses as instructed by the Branch Manager.
** Experience That Will WOW Us!
*** Demonstrated self-confidence, organization, and adaptability.
* A history of kindness, compassion, and helping others succeed.
* A mindset focused on quality, problem-solving, and openness to new ideas.
* Team-oriented approach – willing to pitch in, learn, and lead by example.
* Basic computer proficiency and comfort learning new systems.
* Valid driver’s license and access to a dependable vehicle.
* ** Growth-minded culture:
** 80% of our Financial Services Representatives are promoted to management.
* ** Proven career paths:
** 75% of our Operations Executives began in similar roles.
* ** Community connection:
** Paid volunteer hours each year to give back.
* ** Comprehensive benefits:
** Health, dental, vision, and life insurance available to full-time team members beginning the 1st of the month following 30 days.
* ** Work-life balance:
** Paid holidays, vacation time, and 401(k) with company match.
* ** Belonging & purpose:
** Join a team built on respect, collaboration, and genuine care.
* ** Be home for dinner:
** Your life outside of work is a priority.
* ** Make an impact:
** Help customers build stronger financial futures every day.

Since 1962,
** World Finance
** has helped millions of people unlock their financial good. We champion financial wellness and celebrate the hundreds of thousands of customers achieving better credit each year. Based in Greenville, SC, World serves over one million customers annually through personal loans and tax preparation services. With 1,200+ branches across 16 states, we’re proud to be the financial partner with heart — offering customer-focused service rooted in…