Deputy Outsourcing Officer; m​/w​/d

Deputy Outsourcing Officer (M/W/D)

Calling all innovators – find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved.

If you want to make an impact on a global scale, come make a difference at Fiserv.

Überblick

As a successful Deputy Outsourcing Officer (m/w/d) you will ensure that outsourcings are managed reliably, transparently, and in full compliance with regulations. You will support the Outsourcing Officer in effectively implementing complex regulatory requirements and keep all outsourcing processes lean, well documented, and always audit ready.

Ihre Aufgaben:

• The representation of the Outsourcing Officer in all matters of outsourcing to external service providers, their monitoring and review within the German organization.
• Support in the implementation and further development of an appropriate outsourcing management and corresponding control and monitoring processes.
• Creation and maintenance of complete documentation of outsourcings (including onward outsourcings).
• Support of the outsourcing departments regarding the internal and legal requirements of outsourcings.
• Preparation of contract negotiations with service providers and coordination of contract contents with the legal department, risk manager, and data protection officer. Participation in the optimization of contract and supplier management processes.
• Coordination and review of risk analyses carried out by the relevant departments; identification, assessment, and proposal of measures to mitigate conflicts of interest; coordination of the planning of business continuity and exit strategy; provision of recommendations on whether outsourcing should continue beyond the planning phase and whether a specific outsourcing agreement should be signed.
• Ongoing management of outsourcing risk (including concentration risk); creation of outsourcing risk reports for other functions and the managing directors. Ensuring that outsourcing processes implement the internal policy for the retention of records; review and suggestions for changes to the outsourcing program.
• Support of the planning phase and risk assessment (including coordination and communication with other FDG functions), including evaluation of the criticality and materiality of the (planned) outsourcing.

Was Sie mitbringen sollten:

• Completed degree (Bachelor or Master), e.g. in business administration, economics, business law, or law.
• Several years of professional experience in a comparable position or in the regulated financial services environment.
• In-depth knowledge of the regulatory requirements for financial service companies.
• Experience in contract drafting as well as in dealing with SLAs and KPIs for managing service providers.
• Knowledge of IT service management, ideally in connection with IT outsourcings.
• Very good analytical and conceptual skills, strong communication skills, and pronounced assertiveness.
• Fluent German and English language skills.

Was ideal wäre:

• Experience in a compliance role within the fintech or financial services industry.
• Professional certificates in compliance or related fields.
• Familiarity with regulatory authorities and their processes within the EMEA region.

Was wir Ihnen bieten

• A strategically important key role with direct visibility at management level
• Challenging tasks at the interface of regulation, risk management, and corporate governance
• Flexible working hours within a flexitime scheme
• The opportunity to work abroad for up to 15 days per year from numerous countries
• 30 days of vacation per year
• Attractive additional benefits such as company pension plans, share option programs, and mobility offers
• Individual training and development opportunities
• Corporate benefits and much more

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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