Finance Support Specialist I

Finance Support Specialist I

This is a HYBRID position:
Candidates must live within a commutable distance to one of the following Cox Automotive locations:

20401 Cox Ave Matteson, IL 60443

11801 W. Colonial Dr. Ocoee FL 34761

5333 W. Kiest Blvd Dallas, TX 75236

1190 Lancaster Rd. Manheim, PA 17545

Onsite presence (as needed):
While this is a hybrid role, team members are expected to be able to work from a Cox/Manheim location when requested due to business needs, including operational events, auction support, and "Moments That Matter" engagement activities. This expectation is not based on a fixed cadence; it will be communicated as needed.

Job Summary:

The Finance Support Specialist I, Posting & Procurement (P&P), is an entry‑level to early‑career role focused primarily on high‑volume, routine transactional work within the Posting & Procurement function. The role is responsible for accurate and timely posting of charges, ordering of parts and services, and support of standard audit and documentation requirements, all within established service level agreements (SLAs).

This role executes clearly defined processes with direct supervision and limited exception handling. The Specialist I plays a critical role in supporting Manheim auction operations and the broader procure‑to‑pay (P2P) and revenue cycle by ensuring transaction accuracy, minimizing revenue leakage, and maintaining compliance with standard operating procedures. Key stakeholders include Auction teams, Enterprise Finance & Accounting, Business Operations, and external suppliers.

Schedule flexibility: P&P provides nationwide support aligned to auction work schedules and business cycles. Team members may be required to adjust schedules to meet business needs, including occasional weekend, holiday, and extended-hours coverage as communicated by leadership.

Guideline adherence:
Team members are expected to follow P&P scheduling, time-off, and coverage guidelines and related company policies to ensure consistent nationwide support.

Job Responsibilities:

Core Transactional Responsibilities:

• Execute high-volume transactional posting of charges and orders for parts and services in accordance with established procedures.
• Ensure transactions are processed accurately, completely, and within defined SLAs.
• Validate documentation completeness to support posting and audit requirements.
• Respond to routine audit requests, corrections, and standard adjustments.
• Maintain high accuracy to reduce rework and revenue leakage.

Operational Support:

• Follow documented SOPs, job aids, and work instructions.
• Escalate exceptions and system issues per guidelines.
• Support basic data gathering and verification.
• Meet productivity and quality expectations tied to volume and accuracy.
• Demonstrate a commitment to outstanding customer service to Cox Automotive business operations
• Assists with special assignments/projects as assigned

Parts Ordering Focus:

• Execute timely ordering of parts and services; validate ordering details for completeness and accuracy.
• Support routine exception follow-up tied to supplier and parts activity.

Qualifications:

Minimum:

• High School Diploma/GED
• Generally, less than 2 years of experience
• Experience working in a team environment
• Demonstrated experience working in a fast-paced environment under tight deadlines
• Demonstrated experience partnering with both internal and external customers
• Demonstrated communication capabilities with key stakeholders
• Excellent oral and written communication required
• Ability to work a flexible schedule
• Ability to support business-driven schedules, including occasional weekend/holiday coverage and extended hours as required by auction cycles and client needs
• Effective organizational skills
• Strong interpersonal and customer service skills
• Strong organizational and analytical skills
• High degree of accuracy and attention to detail
• Strong computer skills and proficient use of Outlook, Excel, Word
• Proven ability to work with all levels in the organization

Preferred:

• Strong knowledge of Oracle Financials preferred
• Knowledge of AS400 system preferred
• Experience in Posting and Procurement is preferred

ONE P&P / National Pillar Model:

P&P is transforming to a national,…