Collector, Finance & Banking

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Regular Full Time Clerical Corp Headquarters, Bannockburn, IL, US

Salary Range: $20.48 To $30.73 Hourly

Award-Winning Workplace. People-First Culture.

Great Lakes Credit Union is proud to be recognized as an American Banker Best Credit Union to Work For and a Best Place to Work for Women in 2026.

Join a team where your contributions matter, your growth is supported, and great people make a difference every day.

Discover what makes GLCU a great place to build your career.

The salary range for this position is $20.48 to $ 30.73, with an anticipated hiring range of $20.48 to $25.60 based on qualifications and experience.
The broader pay range reflects the full pay grade for the position, including future
growth opportunities within the role.

The Collector is responsible for collecting on routine past due accounts and mitigating losses through calls and letters and securing member share accounts to offset delinquencies. Meets and exceeds members’ expectations by providing excellent service. Acts as the members’ most valued financial partner, taking every opportunity to understand and assess their financial needs and goals. Advises members of appropriate products and services which will help them achieve their goals.

Performs all duties with accuracy and in compliance with federal and state laws, rules and regulations, and complies with GLCU’s policies and procedures. Demonstrates cooperation and maintains positive working relationships with other GLCU departments and staff. Actively participates in training opportunities to enhance performance in meeting members’ needs.

As the Collector, you will:

• Ensure that in the course of the collection activity, each borrower is treated with dignity, respect and receives quality member service.
• Works an individual assigned queue of past due accounts, which are