Medicare Solutions Senior Lines Agent at Keating Manhattan, IL

Senior Lines Agent

We are seeking a Senior Lines Agent to manage Medicare supplement and prescription drug plan enrollments. This is a client‑experience focused position for someone who takes pride in delivering timely and thoughtful support. In this role you will guide clients through Medicare Supplement and prescription drug plan options, manage enrollments end‑to‑end, and serve as a trusted resource for both clients and financial advisors.

• Manage complex Medicare enrollments with accuracy and efficiency.
• Guide clients through Medicare options, helping them understand trade‑offs and make informed decisions.
• Partner with financial advisors on client planning strategies.
• Ensure compliance with Medicare regulations and enrollment timelines.
• Maintain accurate client data across CRM and tracking systems.
• Oversee workflow progression to ensure timely case completion.
• Maintain licensure and complete annual certifications.
• Develop and manage carrier relationships and appointments.
• Track applications production and commissions in internal systems.
• Coordinate resolution of underwriting and carrier‑related issues.
• Contribute to process improvements and operational efficiencies.
• Support team development through knowledge sharing.
• Take on additional responsibilities as needed to address evolving client priorities and contribute to ongoing growth and success.

• Active Life and Health insurance license covering Life Insurance, Health products, and Medicare Eligibility (REQUIRED).
• AHIP certification (current or prior) – preferred but not required.

Professional

Experience:

3 years of Medicare insurance or related experience; experience managing Medicare enrollments end‑to‑end; experience working with carriers and compliance requirements;
Medicare Experience including Medicare Advantage and Part D preferred.

Education: High school diploma or equivalent required; additional industry coursework or continuing education preferred.

• Technical proficiency – apply CRM systems, Medicare platforms, and Excel effectively while adapting to new tools and systems.
• Accuracy and attention to detail – ensure precise enrollment processing, documentation and compliance with regulatory requirements.
• Organization and execution – manage multiple client cases, prioritize tasks and follow through to meet deadlines.
• Communication – convey clear information to clients, advisors and carriers, adapting style to diverse audiences and needs.
• Teamwork – collaborate with advisors and internal teams to deliver a seamless and consistent client experience.
• Analytical and problem‑solving – evaluate client scenarios, identify issues and develop effective solutions within Medicare guidelines.
• Compliance awareness – apply regulatory knowledge to ensure all processes meet Medicare and carrier standards.
• Initiative and ownership – take responsibility for outcomes, proactively identify improvements and drive results.

• Professional Development
• 9 paid holidays including your birthday and a floating holiday
• 401(k) with company match
• Employer‑Paid Disability Life Insurance and Employee Assistance Program
• Health, Vision and Dental Plans
• Dependent Care and Flexible Spending Accounts
• Paid Time Off
• Fun Company Events such as Lunch & Learns, Virtual Staff Hangouts, Annual All Company Weekend and more!

Salary Range: $48,000.00 to $60,000.00 (annually). Non‑exempt position reporting to the Director of Operations. Eligible for remote, hybrid or on‑site work at Manhattan, KS;
Lawrence, KS;
Overland Park, KS or Wichita, KS locations.