Crisis Intervention Engagement Tech- Overnight

Overview

The Crisis Intervention Engagement Technician provides community-based outreach, engagement, and crisis intervention services for individuals experiencing untreated mental health, substance use, or co-occurring challenges. This position works closely with individuals in non-clinical settings, supporting stabilization, safety planning, and connection to appropriate services. The full-time overnight position will work throughout St. Clair, Randolph, Perry, Clinton, Washington, Monroe Counties and requires collaboration with another staff member for most shifts.

Preference will be given to applicants who live within these counties.

• Minimum age of 21 with a high school diploma or equivalent.
• Demonstrated experience or skills in human services and working with adults.
• Personal recovery experience and willingness to appropriately share lived recovery journey.
• Ability to obtain Certified Recovery Support Specialist (CRSS) credential within one year of hire.
• Preferred background in social services, teaching, corrections/policing, patient care, or lived recovery/work experience.
• Ability to remain calm and even-tempered in potentially volatile situations.
• Strong interpersonal skills and ability to work collaboratively with consumers, staff, and community partners.
• Basic computer proficiency, including MS Word, email, and electronic medical records (EMR).
• Valid driver’s license, private automobile insurance, and insurability.

• Provide community-based crisis intervention, outreach, engagement, and stabilization services, including safety planning and linkage to mental health and/or substance use treatment.
• Promote the recovery model of care by utilizing trauma-informed practices that emphasize hope, empowerment, wellness, respect, and self-directed recovery.
• Complete all required documentation and data entry in accordance with program, funder, and agency requirements, including treatment/recovery/safety plans and progress notes.
• Maintain timely and accurate records, ensuring treatment/recovery/safety plans are completed onsite and documentation is submitted within required time frames.
• Build and maintain positive working relationships with consumers, natural supports, hospitals, jails, emergency medical services, and community partners.
• Attend required supervision, staff meetings, trainings, and program development activities, including CRSS training and Chestnut-mandated education.
• Promote Chestnut’s culture of customer service excellence by adhering to organizational behavioral standards.
• Protect the confidentiality of all consumer and organizational information.
• Provide backup support to team members and complete other duties as assigned.

The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. Sal(a) ry is based on job-related qualifications, skills, education, experience, local market conditions, and internal equity.

EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.